Mark Wilson's Better Used Cars
Guelph, ON
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1,836 Reviews of Mark Wilson's Better Used Cars
I had an excellent experience from start to finish purchasing my 2017 Acura ILX. No pressure tactics with friendly helpful staff. A big thanks to Alexa Walsh for her help getting me financed and answe purchasing my 2017 Acura ILX. No pressure tactics with friendly helpful staff. A big thanks to Alexa Walsh for her help getting me financed and answering my 25 emails. And a special thanks to Mike G. for all his help getting my car ready. I am so happy with my purchase. If you're thinking of buying..this is the place👍🏽 More
The service was good, they have time for the customer listen and work with a customer. Overall excellent Services, I was pleased and will recommend the place to my family and friends. listen and work with a customer. Overall excellent Services, I was pleased and will recommend the place to my family and friends. More
Bought a Chrysler 300 from Trevor in August, took delivery on August 29, it was the best experience I ever had at buying a vehicle. Engine light came on Sept. 5, called & Joe gave me an appointment delivery on August 29, it was the best experience I ever had at buying a vehicle. Engine light came on Sept. 5, called & Joe gave me an appointment for Sept. 7. Joe & his staff were absolutely fantastic at diagnosing & repairing our 300 in a timely fashion. Not only that he gave us the shuttle vehicle to go up to Timmy's & have a hot lunch instead of potato chips from the vending machine while our 300 was being repaired. Mark Wilsons is the only dealership I would refer my friends & family to for the purchase a vehicle. More
I just purchased an SUV and had a seamless and exceptional experience. David Miller was very honest and helpful. It was a pleasure working with both David and Nicole Hoover who helped me navigate exceptional experience. David Miller was very honest and helpful. It was a pleasure working with both David and Nicole Hoover who helped me navigate through the contract. Thanks so much and I will be recommending to my friends and family! More
Had an amazing experience with Rod. Very helpful and supportive. 5 plus stars and will use him again. No pressure and team effort. Excellent service supportive. 5 plus stars and will use him again. No pressure and team effort. Excellent service More
Just bought a SUV through Trevor and Iwona. Amazing service from both! Trevor was very patient with me as all I knew was I wanted an SUV. He gave me great options to try all within my price range. Iwon service from both! Trevor was very patient with me as all I knew was I wanted an SUV. He gave me great options to try all within my price range. Iwona then took over for the finance part and was great! I did refer a co-worker who made a purchase also a day later so wish I had of known about referral rewards. More
I took delivery of a 2018 Hyundai Santa Fe Sport AWD on Aug.5, 2018. The SUV was ready when promised, in excellent condition and had a couple of nice surprises: brand new tires were installed and received Aug.5, 2018. The SUV was ready when promised, in excellent condition and had a couple of nice surprises: brand new tires were installed and received a full tank of gas! My Sales Rep. was Sam Belanger and my Business Mgr. was Sarah Breese! They both were very courteous and helpful throughout the entire Sales process and would highly recommend any person to buy from Mark Wilson's Better Used Cars! More
May have been the best auto buying experience ever! Absolutely no pressure and MOST IMPORTANTLY no added fees other than licence. Chris and Stella were fantastic. Stella even volunteered to stop buy Absolutely no pressure and MOST IMPORTANTLY no added fees other than licence. Chris and Stella were fantastic. Stella even volunteered to stop buy and pick up the key I had forgotten to take to the dealership. More
Could not have asked for better Bought a car untested due to our requirements to quarantine. Car delivered on time, clean. We had a few issues with the car and decided to exercise Bought a car untested due to our requirements to quarantine. Car delivered on time, clean. We had a few issues with the car and decided to exercise the swap option. No grief, perfect cooperation, second choice ready and perfect in less than 24 hrs. I will drive the hour to get here, this is a focused, honest, decent group of people. Pleasure to deal with, very happy customer, Thanks Geo More
We visited the dealership on Saturday, July 11th and test drove a KIA Soul 2015. We said we were interested but we’re told it needed brakes. The salesperson said it would be ready midweek and he would call u drove a KIA Soul 2015. We said we were interested but we’re told it needed brakes. The salesperson said it would be ready midweek and he would call us. I messaged on Monday to get an update. On Wednesday at 4:12 pm I messaged Marko and said we would be away until Friday but how could we make a deposit in the meantime and what would they need to register it. I received a reply at 7:48 saying it had just been sold. Can’t express how disappointed and angry I am. We will never recommend this dealership to anyone!!! More