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Mark Wilson's Better Used Cars

Guelph, ON

4.7
1,836 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,836 Reviews of Mark Wilson's Better Used Cars

November 19, 2020

I had an excellent experience from start to finish purchasing my 2017 Acura ILX. No pressure tactics with friendly helpful staff. A big thanks to Alexa Walsh for her help getting me financed and answe More

by Dquirke814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa Welsh, Mike Geofreda
Jan 21, 2021 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear you had a great buying experience and hope to have the pleasure of seeing you again

October 31, 2020

The service was good, they have time for the customer listen and work with a customer. Overall excellent Services, I was pleased and will recommend the place to my family and friends. More

by Ama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter McLean , Iwona Bowman
Nov 03, 2020 -

Mark Wilson's Better Used Cars responded

Thank you! We appreciate your kind review of Mark Wilson's Better Used Cars and hope you will visit again soon. Take care.

September 22, 2020

Bought a Chrysler 300 from Trevor in August, took delivery on August 29, it was the best experience I ever had at buying a vehicle. Engine light came on Sept. 5, called & Joe gave me an appointment More

by Gourlay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, 30 day warranty service, Trevor Hart
Sep 23, 2020 -

Mark Wilson's Better Used Cars responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Mark Wilson's Better Used Cars.

September 18, 2020

I just purchased an SUV and had a seamless and exceptional experience. David Miller was very honest and helpful. It was a pleasure working with both David and Nicole Hoover who helped me navigate More

by kgreatorex01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Miller, Nicole Hoover
Sep 23, 2020 -

Mark Wilson's Better Used Cars responded

Thank you! We appreciate your kind review of Mark Wilson's Better Used Cars and hope you will visit again soon. Take care.

September 16, 2020

Had an amazing experience with Rod. Very helpful and supportive. 5 plus stars and will use him again. No pressure and team effort. Excellent service More

by Michellezacchigna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Sider, Jonathan Gardiner
Sep 23, 2020 -

Mark Wilson's Better Used Cars responded

We're happy to hear you had an awesome time with us at Mark Wilson's Better Used Cars! Thanks for sharing your experience. We hope you stop by and see us again soon.

September 11, 2020

Just bought a SUV through Trevor and Iwona. Amazing service from both! Trevor was very patient with me as all I knew was I wanted an SUV. He gave me great options to try all within my price range. Iwon More

by christa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hart, Iwona Bowman
Sep 23, 2020 -

Mark Wilson's Better Used Cars responded

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Mark Wilson's Better Used Cars and what we offer.

September 06, 2020

I took delivery of a 2018 Hyundai Santa Fe Sport AWD on Aug.5, 2018. The SUV was ready when promised, in excellent condition and had a couple of nice surprises: brand new tires were installed and received More

by belltimothyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Breese, Sam Belanger
Sep 09, 2020 -

Mark Wilson's Better Used Cars responded

That is so amazing to hear! Thank you so much for taking the time to share your feedback with our team at Mark Wilson's Better Used Cars. It's great to know that we continue to provide our customers with everything they need. Have a great day!

August 02, 2020

May have been the best auto buying experience ever! Absolutely no pressure and MOST IMPORTANTLY no added fees other than licence. Chris and Stella were fantastic. Stella even volunteered to stop buy More

by al
Recommend Dealer
Yes
Employees Worked With
Stella Roeder, Chris LaChappelle
Aug 04, 2020 -

Mark Wilson's Better Used Cars responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Mark Wilson's Better Used Cars.

July 25, 2020

Could not have asked for better Bought a car untested due to our requirements to quarantine. Car delivered on time, clean. We had a few issues with the car and decided to exercise More

by Playford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa Welsh, Mike Geofreda
Jul 27, 2020 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear despite the issues, we were able to provide you with a great car buying experience, and customer service. We hope to see you again.

July 15, 2020

We visited the dealership on Saturday, July 11th and test drove a KIA Soul 2015. We said we were interested but we’re told it needed brakes. The salesperson said it would be ready midweek and he would call u More

by Mjgallamore
Recommend Dealer
No
Employees Worked With
Marko Velkovski
Jul 20, 2020 -

Mark Wilson's Better Used Cars responded

Thank you for leaving feedback on your recent experience. We are very sorry that the vehicle you inquired about was no longer available for you. It can be difficult as sometimes numerous salespeople can be dealing with customers on the same vehicle. It is never our intention to have someone miss out on a vehicle that they are interested in. If there are any vehicles that you are interested in please reach out to our Sales Managers and they will make sure the vehicle remains available for you.

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