My Review Of Mark Wilson's Better Used Cars:
Not sure who wrote all these great reviews, must have come from friends, family of this shady establishment. Lots of cars to choose from. Prices were good. That's all that's good about Wilson's. They are a high volume, discount, used-car, do-anything-to-sell. Once you make a deposit, it's game over. Good luck on trying to get them to answer emails, phone calls, voicemails, or after sales service. We spent over $27K, without negotiating on the price, made the sale quickly and easily for their sales folks, and the service was still horrible. Items outlined on the contract were not fixed upon pickup, and since they have promised 134 point inspection we felt safe - we were wrong. Should have had our own mechanic check the car out. But since we lived out of town, it was more inconvenient to keep coming back to this place. Michael Fonz - he was your typical, sales guy, say anything to reassure you that they will stand behind their cars 100%. Never to be heard from after we signed the papers. Mellissa (with two L's and two S's), same deal, no word from her after we signed the cheques over and had some questions. Even went straight to the top with Scott and Mark Wilson. Got nowhere. What should have been a simple purchased has become a regrettable experience. Prices are deceiving, what you save in sticker price you pay back in aggravation, lost time and potential fixes. We would not buy or recommend Wilson's to anyone looking to buy used - pay a little more and go to more reputable dealer.
Was this review helpful to you?
Yes | No
Thank you