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Mark Christopher Auto Center - Service Center
Ontario, CA
5,763 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,763 Reviews of Mark Christopher Auto Center - Service Center
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Verified Customer
Helpful June 08, 2024
Great service, helpful service reps. Nobu is our guy. We have a 2001 Buick Le Sabre, and we’ve had a couple of issues in a one month period. Each time Nobu got involved and took care of Nobu is our guy. We have a 2001 Buick Le Sabre, and we’ve had a couple of issues in a one month period. Each time Nobu got involved and took care of our car. Nobu got us back on the road quickly with personalized care. Mark Christopher is our location for repair service. We have also leased from MC in the past. That was also a good experience. Thanks Nobu Lori Ketchem More
by scholarjma
June 08, 2024
They fixed what I needed to be fixed , but the usb and the sd card reader doesn’t work anymore and the navigation doesn’t work anymore, so now I have to make another appointment to fix it the sd card reader doesn’t work anymore and the navigation doesn’t work anymore, so now I have to make another appointment to fix it More
by Josef_salhap
Employees Worked With
June 07, 2024
Their service department manager is terrible! He lies, he is rude and gets a bad attitude when questioned about the situation on your vehicle service! Juan is awesome and very professional…comp He lies, he is rude and gets a bad attitude when questioned about the situation on your vehicle service! Juan is awesome and very professional…completely opposite of Jeff Rizzi. I wound recommend you go somewhere else for GM service! They’re slow, not at all professional and they are not reliable! More
by cherrybombmomcb
Employees Worked With
June 07, 2024
I took my truck in for service. With three additional warranty concerns. None of my warranty concerns were addressed, and now my truck is out of warranty With three additional warranty concerns. None of my warranty concerns were addressed, and now my truck is out of warranty More
by joe9227
Employees Worked With
June 07, 2024
The service representative, Tony was friendly, but very communicative. My particular problem should have been handled on on higher level than a typical customer bringing their vehicle in for an oil change communicative. My particular problem should have been handled on on higher level than a typical customer bringing their vehicle in for an oil change. More
by aq043
Employees Worked With
Service: Tony, Parts: Bob
June 06, 2024
I wasn't in a hurry for my truck back, told them they could keep it a second day if needed. Still having told them that I still received a call telling me my truck was ready be 10:00 the 2nd day. could keep it a second day if needed. Still having told them that I still received a call telling me my truck was ready be 10:00 the 2nd day. More
by IMARTIN2
Employees Worked With
June 04, 2024
check in and out process needs to be more organized so customers know where to go after check-in and check out. Advisors need to give report card with final check out paperwork. customers know where to go after check-in and check out. Advisors need to give report card with final check out paperwork. More
by JENHERNANDEZ0803
Employees Worked With
June 03, 2024
Had a Great experience, my adviser Chelsea was Great. She was in constant contact with me. She took great care of Me. I would highly recommend You. She was in constant contact with me. She took great care of Me. I would highly recommend You. More
by TIMIOSTOWING71
Employees Worked With
Chelsea At Service department
June 02, 2024
Don’t ever take your truck there they left my cars for 12 days and the car was never fixed. They said they couldn’t find anything wrong with it and as soon as I left the dealership, the car was still smoking days and the car was never fixed. They said they couldn’t find anything wrong with it and as soon as I left the dealership, the car was still smoking from the back tires. The technician never diagnosed the problem, and he never took the time to take the tire off and look at the caliber that I already told him that was damage and it was leaking. The manager called me and he never even apologize and he was very rude and saying that I never told him the caliber or the brakes need to be replaced , what kind of a dealership will do that? I will never take my car there because every time I take it they’ll keep it for close to a month and they always told me that they only have tow technician works there. This dealer is horrible. Take your car somewhere else. Trust me , or you will be disappointed More
by KINGSTOWINGSVC
Employees Worked With
Other Employees :
The technician who work on my truck is the most horrible technician I ever met in my life. He said he drove my car for over an hour and couldn’t find anything wrong and half hour after I left my car was still smoking after 12 days sitting in the service l
