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Marin Subaru

San Rafael, CA

4.9
46 Reviews

595 Francisco Boulevard East

San Rafael, CA

94901

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Showing 46 reviews

May 24, 2024

Before I was in touch with Hans at Marin Subaru, I had been approached by many other dealerships who inundated me with over 40 calls, texts, and emails in 5 days. Then Hans Wagner at Marin Subaru reached More

by szthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Wagner
May 24, 2024 -

Marin Subaru responded

Thank you for sharing your experience! We're delighted to hear that Hans made the process smooth and transparent, making it worth the extra drive. Enjoy your new car from Marin Subaru!

May 21, 2024

The Marin Subaru Service Department is exceptionally well staffed with very helpful, courteous and knowledgeable workers. Without exception in my five years of my Subaru Forester ownership, the service has b More

by valeriewallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
May 22, 2024 -

Marin Subaru responded

Valerie, it's fantastic to know that our service department at Marin Subaru has consistently met your needs over the years. We appreciate you trusting us with your Forester and look forward to continuing this great relationship!

May 02, 2024

They are very professional and all work I've ever had done there for the last 7 years has been perfect... People who work there are friendly, knowledgeable, helpful and follow through on anything or any More

by Eve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria and Mario
May 03, 2024 -

Marin Subaru responded

Eve, we're so glad to know you've had a positive experience with us at Marin Subaru over the years. We appreciate your kind words about our team's professionalism and knowledge!

May 01, 2024

Service was friendly,efficient, completed early and all seems fine with the car. Mario was welcoming and helpful. More

by Mcrobbiejoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
May 01, 2024 -

Marin Subaru responded

We're glad to know you had a positive experience with Mario and our team at Marin Subaru. We appreciate your feedback!

May 01, 2024

Subaru Service in San Rafael is excellent. Every part of the process was performed courteously and efficiently. Victoria has always been so kind and thorough in seeing that my scheduled chec More

by theodore.mcandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Marie
May 01, 2024 -

Marin Subaru responded

We're glad to know that you had an excellent experience with our service department at Marin Subaru. Victoria and the team always aim for efficient, thorough work - we'll pass on your kind words! Safe travels until your next visit.

April 26, 2024

I am completely satisfied with this dealership and especially with Mario, who deals with my appointments there. More

by Marinjudge
Recommend Dealer
Yes
Employees Worked With
Mario
Apr 26, 2024 -

Marin Subaru responded

We're delighted to know you had a satisfying experience with Mario and our team at Marin Subaru. Thanks for the positive feedback!

April 18, 2024

The service was great! Somehow they were able to find the nicest people in the world to come work for them! More

by Moira forristal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruno Rodrigues, young man in loaner car dept
Apr 19, 2024 -

Marin Subaru responded

Moira, we're delighted to know you had a great experience with our team at Marin Subaru. We do strive to have the nicest people around! Thanks for your kind words.

April 13, 2024

Sami’s attention to detail was very much appreciated! He was always available, making sure, I understood each step throughout the process, and was satisfied with the end result! More

by Virginia Faulkner Drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami, and sales manager!
Apr 15, 2024 -

Marin Subaru responded

Virginia, we're so glad to know that Sami's attention to detail made your experience at Marin Subaru a positive one. Thanks for sharing this feedback!

April 09, 2024

Mario makes the dealership look good. Mario is polite, knowledgeable, competent and friendly. I felt comfortable leaving my car with Mario. I knew my car was in safe hands More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Apr 09, 2024 -

Marin Subaru responded

Angela, we're delighted to know that Mario provided you with such a positive experience at Marin Subaru. We appreciate your trust in us and look forward to serving you again!

April 05, 2024

Very professional. Customer focused. Made good use of my time and transportation needs. Good choice for service. More

by elwoodo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria, Mario, courtesy car agent and parts department man.
Apr 08, 2024 -

Marin Subaru responded

We appreciate your positive feedback! Our team at Marin Subaru always aims to provide professional, customer-focused service. We're glad we could meet your needs and look forward to serving you again in the future.

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