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Swickard Toyota
Edmonds, WA
1,390 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,390 Reviews of Swickard Toyota
April 16, 2024
Pls clarify. Are u talking about the sales or service department of the dealership? I only worked with sales and was very satisfied working with Carlos. It would Are u talking about the sales or service department of the dealership? I only worked with sales and was very satisfied working with Carlos. It would help the customer to know up front if the car he/she is looking to buy is Pre-certified or not. And any added new extended warranty needs to be explained during the purchase discussions. And have u thought of having someone at the dealership help the buyer review all the gadgets on their new purchase? For example help set up iPhone set up, etc. Just a thought making you a FULL SERVICE Dealership. Thx. More
by William Yanuss
Employees Worked With
None of these
Helpful April 16, 2024
I take my vehicle here as part of the standard Toyota care maintenance plan but have not been impressed with their service. It takes 1.5 hours to rotate tires and perform standard safety checks, even if care maintenance plan but have not been impressed with their service. It takes 1.5 hours to rotate tires and perform standard safety checks, even if you schedule an appointment even in advance. Anyone with basic auto knowledge could do this faster at home. On top of that, communication is poor. I requested that the scheduler add instructions to check and top off my power steering fluid because it is on the low mark. But this was never notated in the chart or followed up on. The tires are always over-inflated every time I take it in as well. My three experiences with them have been similar and all deserving of a below average rating. More
by Shane L
Employees Worked With
Lynn Sar
April 11, 2024
King Le answered all my questions on my car. I like it that Swickard vacuum the car floors. The service time was reasonable and I got in and out. There was nothing wrong with the vehicle and I w I like it that Swickard vacuum the car floors. The service time was reasonable and I got in and out. There was nothing wrong with the vehicle and I was a happy person. Thanks King. More
by Stephanie Cohu
Employees Worked With
King Le
April 11, 2024
I was very pleased with my service at Swickard Toyota. I have known Khing for a long time and I know he will always take good care of me. The rest of the employees were polite and helpful. I have known Khing for a long time and I know he will always take good care of me. The rest of the employees were polite and helpful. More
by jk1hummer
Employees Worked With
Khing Ly
April 03, 2024
Professional and courteous staff. Maintenance department didn't check the rear wiper blade as requested but Courtney was very helpful in replacing it before I left Maintenance department didn't check the rear wiper blade as requested but Courtney was very helpful in replacing it before I left More
by Why?
Employees Worked With
King & Courtney
April 02, 2024
Khing is amazing! !! I have been coming to Khing since I purchased my 2003 Highlander and have never been disappointed with his service. He has great customer service !! I have been coming to Khing since I purchased my 2003 Highlander and have never been disappointed with his service. He has great customer service is excellent. Swickard is fortunate to have him as a member of your team. More
by Judy
Employees Worked With
Khing
April 01, 2024
Khing explained everything very well. Since I have low mileage he said we should go by time for certain services, which I agreed. Since I have low mileage he said we should go by time for certain services, which I agreed. More
by jule.scott
Employees Worked With
Paul Chung, Taylor Covert, Traci Amor
