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Lubbers Cars

Cheney, KS

4.1
347 Reviews
Welcome to Lubbers Cars, home of the Friendly Way to Buy! Whether you're in the market for a new Ford, Chevy or pre-loved vehicle, we're here to help! We also have two award-winning service departments here for you in all the miles to come. Come see us in Cheney, or visit us at https://www.lubberscars.com/.
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944 N Main St

Cheney, KS

67025

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Showing 347 reviews

February 18, 2024

Curtis has got to be the easiest guy out there to buy a vehicle from. Lubbers offers the best trade in values I have ever come a crossed. Although I didn't make a purchase this time, I will be back. More

by rdtaton62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Lubbers
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Easy to deal with! Friendly! Knowledgeable! Helpful! Very reasonably priced! Stress free experience! They will treat you right! More

by angie568
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

This is an update to my earlier review-"Disappointed. .." So I got a call from the service department. They admitted the mechanic overlooked the problem with the sway or stabilizer bar and they got me i More

by northland1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Lubbers Cars responded

Thank you for the opportunity to make it right! We appreciate your business.

May 07, 2023

Disappointed for the second time in eight months. On my last visit I was told the assembly that had the cruise control components needed replaced. I explained that it worked fine until my wiper mot More

by northland1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Barr
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

Darren is very service oriented. He makes sure you get great service, appropriately priced and you are a happy customer More

by Robert Broeckelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Peterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Robert Broeckelman responded

Robert Broeckelman Darren is very service oriented. He makes sure you get great service, appropriately priced and you are a happy customer

April 10, 2023

Great to work with, we showed up 15 minutes before they closed and purchased a vehicle. In and out with everything in just over an hour. WOW Awesome! More

by ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Epp
March 26, 2023

Bought a brand new truck from Lubbers and when I needed some warranty work done, the very unfriendly service department told me it was normal and didn't need repaired. So I went to another Ford dealership More

by dje5
Recommend Dealer
No
Employees Worked With
Danny Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Barr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Lubbers Cars responded

Thank you for your business and for your feedback. We apologize if we miscommunicated in any way during your visit, or worse if we came off as unfriendly! Hopefully the information below better details our findings. Ford’s communication concerning the design and function of the lamp assembly: Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a thin film of mist can form on the interior of the lens. The thin mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions. During your visit, the advisors inspected the vehicle for both damage and excessive moisture inside the lamp assembly. They found the amount of condensation to be within normal limits, and at a level that would have cleared on its own. You mentioned that you are having it replaced, but please be aware that what you experienced will likely happen again, as it is performing as designed. We apologize if your visit did not result in the outcome you had expected, but please know that we take your time (as well as your trust) seriously and will not recommend nor encourage unnecessary repairs.

January 28, 2023

I hate car shopping but it purchasing at Lubbers was easy. They were great to deal with and we were able to get the car we wanted without any hassle. Will definitely purchase there again. More

by jkepka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Tanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2023

awesome experience. would definitely recommend anyone to them. had a bad run in with Mel Hambelton and decided to give Lubbers a shot. Left with the vehicle we wanted. More

by scott s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

I just purchased my second vehicle from Lubbers and I have to say it is always a pleasant experience. My last salesman was Ryan and he wasn't available so Troy took over and got the deal done. I will rec More

by rick_mcgrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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