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Lithia Hyundai of Anchorage

Anchorage, AK

4.3
1,680 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,680 reviews

June 01, 2024

I’m very impressed with the professionalism at Hyundai Anchorage. I have visited the lot since I bought my PALISADE and they have continued to show me nothing but respect and courtesy. Not only is my new More

by NICCAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Fernandez
June 01, 2024

Took care of an urgent matter with one of my tires having a screw lodged into it without booking an appointment online. Also the tire arrived within 24hrs and was repaired! Thank you so much! More

by Geordiethisisme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante Fuentes
June 01, 2024

They ordered the right vehicle but not the extras I wanted on it and they added a package I did not want but it was worked out. Good at eventually keeping me informed on the arrival and pickup process More

by JANETBLALOCK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Kerns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Artoro
May 31, 2024

They are all doing well good team work at time we’re there thank you 🙏 More

by 3SFMQKBKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for stopping by to leave Lithia Hyundai of Anchorage a wonderful review! We will see you again next time.

May 28, 2024

Lithia Hyundai of Anchorage is not only friendly but also professional and quick in the service department. Dropped of my car early and they had it done within the next hour. More

by Kevin N Boyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Clendenen
May 29, 2024 -

Lithia Hyundai of Anchorage responded

Kevin, we're glad to hear our service team at Lithia Hyundai of Anchorage could provide you with quick and professional assistance. Thanks for the great feedback!

May 26, 2024

My car was in your shop for almost a month. When done the bolts was loose and my son try to tighten it coz it was so noisy. Now my engine still makes noise when running. More

by levymontuya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name or forgot about it
May 28, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, Levy. We understand your frustration and are concerned to hear about the issues with your vehicle. Please reach out to us directly so we can address your concerns and ensure your car is properly serviced. Your satisfaction is important to us, and we want to make this right. Best, Moises Gonzalez - Service Manager - 907-762-5752

May 25, 2024

The service was excellent and the gentleman were very kind and helpful. I would highly recommend this dealership for anyone needing an oil change. More

by Luisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Beals
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, Luisa! We're delighted to hear that you received excellent service at Lithia Hyundai of Anchorage. Our team strives to provide top-notch assistance, and we're thrilled to hear that the gentlemen were kind and helpful during your visit. Your recommendation means a lot to us, and we appreciate your trust in our dealership. If you ever need anything else, feel free to reach out.

May 24, 2024

Made an appointment several weeks in advance for a recall fix. I take time off work, and drive an hour to the appointment, to be told they don’t have the parts. This should, and easily could have, been commu More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea, only communicated with one person & don’t know name
May 27, 2024 -

Lithia Hyundai of Anchorage responded

We apologize for the inconvenience and frustration you experienced during your recent visit. It's disappointing to hear that the necessary parts for your recall were not available despite your appointment made well in advance. We understand the importance of effective communication and acknowledge that this situation could have been handled better. Your feedback regarding the attempted sale of new tires is also noted, and we apologize for any inconvenience caused. We'll ensure that your concerns are shared with the relevant teams for improvement. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. Best, Moises Gonzalez - Service Manager - 907-762-5752

May 23, 2024

Came in to have luggage rack installed . I was there a total of one hour which I didn’t think was bad. More

by rondastoebner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
May 23, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate your positive feedback reflecting your experience at Lithia Hyundai of Anchorage! Thank you for sharing your review, we look forward to serving you in the future.

May 22, 2024

Being transparent about wait times would be amazing. Being told afternoon appointments are quicker and still waiting two hours for an oil change is absurd. Also not being informed when vehicle is done More

by Kona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dante
May 23, 2024 -

Lithia Hyundai of Anchorage responded

We're sorry to read about your experience with the wait times and communication during your recent visit. We understand how valuable time is, so we aim for efficiency in all our services. Your feedback helps us improve, and we'd like to discuss this further if you could reach out at your convenience. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

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