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Lia Toyota of Wilbraham

Wilbraham, MA

4.7
359 Reviews

2145 Boston Rd

Wilbraham, MA

01095

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Showing 359 reviews

April 15, 2024

Bought my RAV4 9 years ago from Lia Toyota of Wilbraham and I bring it back to them for all my service needs. Cynthia Patrick was pleasant and knowledgeable. New building is beautiful! More

by debbielh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
Apr 15, 2024 -

Lia Toyota of Wilbraham responded

Thank you for telling us the highlights of your service visit with Cynthia! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you and your RAV4 again!

April 08, 2024

I called Lia Toyota and was interested in purchasing a RAV 4. The front desk connected me to Tina Zarlenga. I set up my appointment through her and she was my first contact at the dealer. She was very More

by mmcgrath
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tina Zarlenga, Goncalo Costa
Apr 08, 2024 -

Lia Toyota of Wilbraham responded

Thanks so much for your stellar review! Nothing means more to us than your satisfaction, so we're pleased Tina and Goncalo did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new RAV4!

April 06, 2024

I want to start by saying I ended up buying a car at another dealership by no fault of lia toyota. So I was working with Erin who is excellent. They just didn't have what I wanted . So for 3 weeks I wa More

by mike11blain
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Paige , Tina Zarlenga
Apr 08, 2024 -

Lia Toyota of Wilbraham responded

Mike, your awesome review says a lot about Erin and she totally deserves it. Thank you for your thoughtful feedback on this experience. We wish you many happy travels in your new vehicle, and hope to have the chance to work with you again some day.

April 02, 2024

David Greenlaw in service was very responsive and kind to my needs. He went above and beyond the norm to assist me with solving all my auto related issues. I would advise my friends and family to use Lia ser More

by faeroe
Recommend Dealer
Yes
Employees Worked With
David Greenlaw
Apr 03, 2024 -

Lia Toyota of Wilbraham responded

Thanks so much, Faeroe! We're delighted the value of David's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

March 29, 2024

Very impressed with the Customer Service, prompt attention and technical knowledge of my Dealer, Mark Poirier of LIA Toyota. All the staff was very friendly and complete all the necessary tasks of More

by robertmadden3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick in Finance was very helpful and provided all the options needed to make a decision on new car purchase, Mark Poirier, Kelly Murray, Pedro Colon-Vega
Apr 01, 2024 -

Lia Toyota of Wilbraham responded

Thanks for taking a moment to give us the highlights of your dealership experience with Mark! We're delighted he was committed to your complete satisfaction. Congrats on the new Toyota! Best wishes for pleasant travels in your future, from the whole team at Lia Toyota!

March 19, 2024

My husband and I are both repeat costumers. We enjoy the staff and the quality of the cars. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez-Martinez
Mar 20, 2024 -

Lia Toyota of Wilbraham responded

Lisa, we're thrilled our team continues to excel at providing you and your husband with awesome service whenever you're in the market for something new. Here's wishing you both many more happy miles, from all of us at Lia Toyota!

March 15, 2024

I have been using Lia for service on my Toyota vehicles for several years. They have always provided excellent service. More

by rds1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Cloutier-Ham
Mar 19, 2024 -

Lia Toyota of Wilbraham responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Lia Toyota is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

March 05, 2024

Cassie was very pleasant and helpful. She addressed all my concerns. She is certainly an asset to Lia Toyota. More

by grenierm1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Cloutier-Ham
Mar 05, 2024 -

Lia Toyota of Wilbraham responded

That's great to hear! We appreciate your awesome review of Cassie. We're always striving to give our customers the best experience possible. Thanks for letting us know we're succeeding at that!

February 27, 2024

Hipolito Navarez a polite and professional service attendant. He was helpful and answered all of my questions. More

by ajzoomer1690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipolito Navarez
Feb 29, 2024 -

Lia Toyota of Wilbraham responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Hipolito's exceptional service. It is our pleasure to make your service visits valuable. We wish you the safest of travels until we may assist you again!

February 27, 2024

Both David Benitez & Francisco C. were awesome to work with they were able to finally get me in a new vehicle with 3rd row seating which means everything to me and my family of 6 , my More

by Zmps04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Benitez, Francisco Sanabria
Feb 29, 2024 -

Lia Toyota of Wilbraham responded

That's wonderful! Thanks for the positive feedback on working with David and Francisco. We're delighted they effortlessly accommodated your interest in a new family vehicle. Congratulations! We wish you all so much happiness in your upcoming travels, from all of us at Lia Toyota!

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