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Lia Toyota of Colonie
Schenectady, NY
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 810 reviews
April 23, 2024
Kelly Pagano was a excellent saleman, gave me a good price on trade in and new car . Always contacted me, updated on delivery, friendly, honest , knowledgeable and hard working. Great dealership been b price on trade in and new car . Always contacted me, updated on delivery, friendly, honest , knowledgeable and hard working. Great dealership been buying cars there for over 20 years. Thanks everyone working there Lia Toyota. More
by Ronnie M
Employees Worked With
Bonita, Andy Rainone, Aaron "AJ" Haynes
Helpful March 21, 2024
I bought this dealer lease truck, it was a test car and even so it was very expensive. I no longer needed it and returned it 2 months early. I paid the money to the dealer on the day I delivered it, but even so it was very expensive. I no longer needed it and returned it 2 months early. I paid the money to the dealer on the day I delivered it, but about 3 months later they called me from the Toyota credit company and asked me for a late fee and said that they did not accept the money paid to the dealer. I made the payment again, asked the dealer for the extra money I paid, and the dealer sent me a large refund invoice. I was penalized for returning it early. You should definitely stay away from this dealer. This dealer's problem is not good service, it is to deceive you and take your money out of your pocket Rauf ziya More
by Rauf ziya
Employees Worked With
Michael Verbanic, Aaron "AJ" Haynes
March 06, 2024
I received excellent customer service from both Vanessa and Kyle. They were very patient, attentive to my needs and explained everything very clearly to me. They even showed me what on my car needed to be and Kyle. They were very patient, attentive to my needs and explained everything very clearly to me. They even showed me what on my car needed to be fixed, so it was easy to understand what needed to be done and what my options were. Vanessa especially went above and beyond! I had a long drive from another state, with little sleep and low energy. I needed food, but nothing was close enough to the dealership to walk to. She went out of her way to make sure I was able to get some. It seems like a small gesture, but I am very thankful as I had a long day ahead of me including a long drive back. She was really awesome and I will definitely be recommending this dealership and Vanessa to others. More
by Stefanie.kb
Employees Worked With
Kyle, Vanessa Radley
March 04, 2024
The waiting area is clean and the seats are comfortable. Art Palazzolo was courteous and attentive to my special needs. Scheduling a convenient time for service was easy. Art Palazzolo was courteous and attentive to my special needs. Scheduling a convenient time for service was easy. More
by malandrll
Employees Worked With
Arthur Palazzolo
