Back

Lexus of Towson

Towson, MD

4.8
291 Reviews

1040 York Road

Towson, MD

21204

Directions

By Type

291 Reviews of Lexus of Towson

April 17, 2024

Lexus of Towson I highly recommend them. I appreciate them because they are very knowledgeable and experience when ever I come in for service. More

by Rodneyj5151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Woods
April 12, 2024

Lexus of Towson was a pleasure to work with. They helped me buy from out of state and the whole process was a breeze. More

by lexusoftowson.rockslide548
Recommend Dealer
Yes
Employees Worked With
Brian Legge
Apr 12, 2024 -

Lexus of Towson responded

We're glad to know that your out-of-state purchase with Lexus of Towson was a breeze! Thanks for choosing us and sharing this positive review. Safe travels in your new vehicle!

April 06, 2024

Great experience as always. Andrew does a really great job and his communication to the customer is the best that we have experienced. We have done many service visits with Toyo More

by GBurton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo, Courtney Gue
Apr 08, 2024 -

Lexus of Towson responded

We're delighted to know that Andrew and our team at Lexus of Towson have consistently provided you with top-notch service. We strive for excellence in communication and professionalism, so it's great to see we hit the mark! Thanks for your continued support!

March 21, 2024

Great salesmen Greg Ganthier and Mcween finance department love the Lexus es300. My second Lexus! More

by mikesteyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Ganthier
Mar 22, 2024 -

Lexus of Towson responded

Mike, congrats on your new Lexus ES 300! We are happy to hear that Greg and Mcween delivered a five-star buying experience at Lexus of Towson. Enjoy your second Lexus!

March 21, 2024

I tried to buy a used car the used car manager. Dan would not return my phone calls or even discuss potential repairs on the vehicle. I never felt so devalued as a customer at this dealership you c More

by Kam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
daniel morgan
Mar 25, 2024 -

Lexus of Towson responded

Kam, I'm really sorry to learn about your experience. It's not our intention to make any customer feel devalued and we certainly aim for better communication than what you've described here. We'd like the opportunity to discuss this further with you directly if possible - please reach out at your earliest convenience so we can address these concerns together. Thank you, Dan Morgan - Preowned Manager - 443-632-2981

March 16, 2024

This was our first experience with Lexus and this dealership. John Davenport was our sales man. John gave us the utmost respect and acted with integrity and honesty. If it hadn’t been for John we wo More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Davenport, Courtney Gue
Mar 18, 2024 -

Lexus of Towson responded

Kim, we're so glad to know that John and Christian provided you with a seamless experience at Lexus of Towson. We appreciate your kind words about their patience and efficiency! Enjoy your new 2024 TX!

March 04, 2024

Very clean and friendly environment Ms Wood was extremely helpful explaining everything in detail so I could understand More

by Firstlady0804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Wood
Mar 04, 2024 -

Lexus of Towson responded

We're glad to know you found our environment at Lexus of Towson clean and friendly, and that Ms. Wood was able to assist in making everything clear for you! Thanks for the positive review!

February 21, 2024

Excellent sales and service. My family has bought 4 cars and my sister just bought a hybrid. Excellent service department. I worked with Scott Daniel yesterday and he was so kind More

by WendyE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Daniels
Feb 21, 2024 -

Lexus of Towson responded

Wendy, we're delighted to know that you and your family have had such positive experiences with us at Lexus of Towson. We'll make sure Scott knows how much his service was appreciated!

February 20, 2024

This is by far the best dealership we have ever bought a car from. Our salesman Mike Crusoe was amazing. He walked us through the entire process and gave us 5 star service. He was excellent when it came to More

by Lisa Ward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Caruso
Feb 21, 2024 -

Lexus of Towson responded

Lisa, we're delighted to know that Mike and our team at Lexus of Towson provided you with such a positive experience. We strive for excellence in customer service, and it's great to see this reflected in your review. Enjoy your new car!

February 12, 2024

My new car purchase of a Lexus GX460 at Lexus of Towson was great. My salesman, Alex Rutere, was most professional. He had product knowledge way beyond what I expected. We had an easy time making a deal. More

by Harry Bowie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALEX RUTERE
Feb 12, 2024 -

Lexus of Towson responded

Harry, we're delighted to know that Alex and the team at Lexus of Towson made your third car purchase a smooth one. Thanks for sharing about your positive experience with us! Enjoy driving around in your new Lexus GX 460!

1
...