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Lexus of Thousand Oaks

Thousand Oaks, CA

4.6
417 Reviews
Call Dealership (805) 601-7646

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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417 Reviews of Lexus of Thousand Oaks

May 10, 2024

I have taken my Lexus’s to Lexus of Thousand Oaks for 18 years. I have always been treated courteously. The mechanics have always performed professionally and have never erred. I never have had a problem ov More

by Cubals2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service advisor
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May 10, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that you've trusted Lexus of Thousand Oaks with your vehicles for the past 18 years! It's great to see our team has consistently provided professional and courteous service. We appreciate your support—here's to many more years together!

Helpful
May 10, 2024

Excellent experience with this dealer, especially working with Jeremiah, great salesperson. He took extra care of what customer needs. More

by raytchan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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Helpful
May 10, 2024

I was greeted by Daphne and she was very attentive and thorough describing the service for my vehicle. This dealership is a pleasure to visit. More

by Laholoff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
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Helpful
May 10, 2024

Great service as always. Steven was awesome. Always appreciate the great service and recommendations. Thank you. More

by markstoohey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in Service.
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Helpful
May 10, 2024

Very pleasant interaction with all of the people there from the top on down everyone was amazing More

by seesteve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben lech josh Purser and Adam
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Helpful
May 09, 2024

Most knowledgeable Lexus service writer. Tool the time to understand my needs and honed in on my needs More

by Ilyse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne in service
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May 09, 2024 -

Lexus of Thousand Oaks responded

Ilyse, we're glad to know our service writer at Lexus of Thousand Oaks was able to understand and meet your needs. Thanks for the positive feedback!

Helpful
May 09, 2024

Easy to schedule a service. Friendly personal. My car was ready to pick up the same day. More

by Olenka
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
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May 09, 2024 -

Lexus of Thousand Oaks responded

We are so happy that our Lexus of Thousand Oaks team earned your five stars. Thanks, Olenka!

Helpful
May 07, 2024

Fair dealings and very easy to work with Nick. Nick and finance dept made car purchase seamless! Thank you. More

by Sher
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
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May 07, 2024 -

Lexus of Thousand Oaks responded

Sher, it's great to know that Nick and our finance team at Lexus of Thousand Oaks made your car purchase seamless. Thanks for the positive feedback!

Helpful
May 05, 2024

I was welcomed promptly and treated with respect and helpfulness. Service was prompt and the Vanilla coffee delicious. Appreciated the granola bars also. Thanks for the car wash! Toby was so nice and More

by Donalson, Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby (not sure of the spelling)
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May 06, 2024 -

Lexus of Thousand Oaks responded

Joan, we're glad to know you felt welcomed and respected during your visit to Lexus of Thousand Oaks. It's great that Toby kept you updated throughout the process, and we hope you enjoyed our little treats! Thanks for sharing your experience with us!

Helpful
May 05, 2024

This is my forth car I am buying from Lora and Juniace. They treat me like family. That take my trade and gave me the best that I can get and gave a a great deal on new car. The service and fraindlyness is More

by Ayalu67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junice African American guy. , Lora Baworouski
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May 06, 2024 -

Lexus of Thousand Oaks responded

We're so pleased to know that Lora and Juniace have consistently provided you with top-notch service at Lexus of Thousand Oaks. We appreciate your loyalty and are glad to have you as a part of the Swickward family!

Helpful
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