Lexus of North Miami - Service Center

Such a diverse and dynamic set of individuals that work at the North Miami location. They are courteous, knowledgeable and structured. They have a system in place that does not have you running around lost at the North Miami location. They are courteous, knowledgeable and structured. They have a system in place that does not have you running around lost and confused. They give you a sense of security and a resolution to whatever issue you are coming in with. The service department is super amazing and especially my service consultant Eric Garcia. He rolled out the red carpet and gave me a world class experience. He was proactive and out my mind at ease when it came to utilizing my extended warranty for the first time. His mannerism and tenacity was just amazing. I would pass five dealership if I had to in order to have him as my service consultant. Each department I’ve had a pleasure to interact with I.e. cashier and Lexus boutique has been a positive experience for me. More

eric-is very knowledgeable and informative knows his job and helpful courteous and with manners job and helpful courteous and with manners More

Our in-person experience was good, but we received misleading information over the phone from the service department. misleading information over the phone from the service department. More

Benny is always professional and he’s very passionate about what he does. Thank you!!! about what he does. Thank you!!! More

Mauricio Galvan was great as usual. Everything was done on time and quickly. Will recommended to everyone. Again there is no match for Lexus cars and service. Everything was done on time and quickly. Will recommended to everyone. Again there is no match for Lexus cars and service. More

Impressive service. My service advisor Ronald, has always been there for my auto service. I will always remain a client there. Thanks, Ana and John Hoyes My service advisor Ronald, has always been there for my auto service. I will always remain a client there. Thanks, Ana and John Hoyes More

Bobbie is very courteous and very efficient in his job. It is a pleasure to know your vehicle is in good hands. It is a pleasure to know your vehicle is in good hands. More

My service visit was excellent. In every step I was helped immediately, and with courtesy. The service was completed as scheduled and the entire process took ninety minutes. The ext In every step I was helped immediately, and with courtesy. The service was completed as scheduled and the entire process took ninety minutes. The extra key was ready as requested.. A very efficient staff. More

As always Benny is my service rep and he is very good at his job. He is professional and makes you feel as if he really cares. I hope he writes me up at all times.extremely comfortable with him his job. He is professional and makes you feel as if he really cares. I hope he writes me up at all times.extremely comfortable with him More

Hi- I scheduled an appointment in the morning to have the GX 460 serviced for an oil change and to search for an issue with the electrical - front camera and lane change instrumentation - were not working. P GX 460 serviced for an oil change and to search for an issue with the electrical - front camera and lane change instrumentation - were not working. Probably a loose wire or connection, I explained the problem thoroughly. When I received the car afterwards, none of the instrument cluster issues were repaired. More