From the get-go, this dealership offered us a stellar experience.
Reception set the tone, and my husband and I were always greeted promptly, offered refreshments and "taken care of", efficiently and with a smile.
We worked with Stephen De Silva, and were extremely happy! He is the consummate professional, patient, informative, repsectful, dependable, and not "pushy" or aggressive in style. We made many, many visits to test drive, etc. I took quite awhile to make my final choice, and Stephen was supportive and helpful; each visit, each test drive. He introduced us to several other employees, and each time they saw us, they came over to say hello, etc. Our experience making the purchase had the same good tone as when we were doing our "research".
We have also worked with Josie Allen. I will continue to meet with her a few more times, alone, as well. She is simply delightful, and a real pleasure to work with, just as Stephen was. She is def a confidence-booster, as I have been very "nervous" about learning how to use all the technology in my new vehicle.
Both of them are extremely prompt returning calls, emails, etc.
Stephen went "above and beyond" when I lost/misplaced my key fob, actually coming to my home and locating the key!
They offer stellar service!
I would highly recommend this dealership and specifically, these wonderful staff members!