733 Reviews of Lester Glenn Subaru - Service Center
Was in for 30k svc and was chatting with my friends Seth Leifer & Jim Grace. Looked at the Crosstrek Limited and then the WIlderness. Was not planning on trading in either. Liked what I had very much so. Th Leifer & Jim Grace. Looked at the Crosstrek Limited and then the WIlderness. Was not planning on trading in either. Liked what I had very much so. The new toys available were nice. But, with the equity from my trade made the deal that much better. There were very paitent with me and walked me through the different options available to me for financing. After taking a day to play with the numbers I ended up coming back when my car was done with svc and traded it in for a new 2024 Crosstrek Wilderness. I only raised my pymt $20.. NOT bad at all for a brand new ride. Thank you AGAIN Jim Grace & Seth Leifer and Nicole Damiano (Svc Queen) You really made this a joyful experience and love how easy Lester Glenn makes the whole process so easy! Thank you again everyone!!! More
Very efficient and courteous and with thorough explanation of what was done to the car and what needs to be done next time. explanation of what was done to the car and what needs to be done next time. More
I was greeted tax soon as I walked in the door and waited less than a minute to be serviced less than a minute to be serviced More
Excellent job diagnosing problem and fixing. Was able to get appointment when I needed it. Was able to get appointment when I needed it. More
Everyone is so polite and accomodating. It's always very much a pleasure dealing with everyone It's always very much a pleasure dealing with everyone More
Nicole is always professional and knowledgeable, always looking to make you feel comfortable and keeping me informed looking to make you feel comfortable and keeping me informed More
Cathy is great to deal with. Always professional and personable. A true asset to Lester Glenn Subaru. Always professional and personable. A true asset to Lester Glenn Subaru. More
Very good . Nicole is very helpful she greats me and explains what repairs need to be done Nicole is very helpful she greats me and explains what repairs need to be done More
Went in for an oil change and tire rotation. I was there for 2 1/2 hours because an error was made when servicing my car - when changing the oil, there was a spill that made the oil go all over I was there for 2 1/2 hours because an error was made when servicing my car - when changing the oil, there was a spill that made the oil go all over the bottom of my car. They had to spend a lot of time cleaning it up and then I had to smell the oil for several hours after leaving. That said, the individual assisting me when I brought my car in - Eric - was very professional, courteous and helpful. He was very concerned about what had happened and followed up with me after leaving your location. More
I dealt with Cathy, as always she is great! ! Service did however take 3 hours from time of my appointment. This is not good!! Next maintenance I MUST have ride home and back. ! Service did however take 3 hours from time of my appointment. This is not good!! Next maintenance I MUST have ride home and back. More