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58 Reviews of Leith Nissan - Service Center
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January 02, 2024
We purchased a 2022 Pathafinder with extended warranty that was never provided and we several issues with paint . Mr Gallazzy sold us the warranty and told us that was never loaded in their system and off that was never provided and we several issues with paint . Mr Gallazzy sold us the warranty and told us that was never loaded in their system and offered a check that was never provided. The manager was really rude and careless , he doesn’t care . We had to contact NC consumer department for help . They sold us 2 warranty total paid was more that 2000us for service they was not provided More
by Jacqueline Roque De Lorenri
Helpful November 01, 2023
When I bought my car did not realize it would take 2 hours to even get an oil change. Paid for extra warranty also and needed to get 2 tires plugged and this took over 2 hours. I know I did not have a hours to even get an oil change. Paid for extra warranty also and needed to get 2 tires plugged and this took over 2 hours. I know I did not have an appointment this time but emergencies happen. Always an excuse not enough help for over a year???. Dont tell customers it should not take very long and 2hours plus you are still waiting?? More
by skgadd@gmail.com
Employees Worked With
August 16, 2023
Very efficient and helpful. They answered all the questions I had and the service was very fast. They answered all the questions I had and the service was very fast. More
by amikailli
March 30, 2023
Jay Joslin was not helpful on yesterday. Two thumbs down. No resolution. Service rating zero Two thumbs down. No resolution. Service rating zero More
by PRISONONE
Employees Worked With
March 01, 2023
I have a 2021 Nissan Armada and was having issues with a noisy clutch fan that was running excessively. I took it to Leith Nissan in Cary and was greeted by Dinh Nguyen a.k.a. "B". Let me tell you that this noisy clutch fan that was running excessively. I took it to Leith Nissan in Cary and was greeted by Dinh Nguyen a.k.a. "B". Let me tell you that this visit for diagnosis and then the follow up for the repair after ordering the report were outstanding. The service team greets you upon arrival immediately, takes photos of the car so you don't have to worry about any surprises or damage, and they escort you to the service waiting area which is clean and has plenty of coffee and snacks. I may have to start using this as my remote office. ;-). Anyway, I digress. B was very flexible with scheduling the service, sent me a text confirmation right away and also just a day or so before my scheduled appointment. He was always responsive on text. He had projected that the repair would take 3 hours when I scheduled it, so I was prepared to hang out at the dealership from 8am-11am and would work from the waiting area. I grabbed some coffee and sat down with my laptop. Within an hour, I received a text message with a video showing my already completed repairs and the technician confirming that everything was completed and running great with no excessive noise. I was blow away that they have completed the work that quickly. I just can't say enough positive about this dealership service and sales teams. If you are looking for a new vehicle, look no further than Leith Nissan. Thank you Derek, Jay, Luigi, and especially B in the service department. Great job guys!!! More
by Armada1
Employees Worked With
November 16, 2021
RaShawn Bass is a phenomenal advisor. He is very attentive to the needs of his customers. Rashawn ensures that I receive great customer service during each visit. Thanks for all you do! attentive to the needs of his customers. Rashawn ensures that I receive great customer service during each visit. Thanks for all you do! More
by Tee Avery
Employees Worked With
Rashawn Bass
November 13, 2021
Bryan Neil in service Very knowledgeable and responsive to issues. Always does a great job with service issues. to issues. Always does a great job with service issues. More
by Apreed78
Employees Worked With
November 13, 2021
Excellent customer service EVERYTIME I go here from purchase to service, they never disappoint me! purchase to service, they never disappoint me! More
by Candace
November 11, 2021
I brought my 2016 Nissan Altima in for its scheduled maintenance and a state inspection on November 3. I had a scheduled appointment and Bryan my advisor took my car right on time for its services Eve maintenance and a state inspection on November 3. I had a scheduled appointment and Bryan my advisor took my car right on time for its services Everything was done quickly and he explained everything that was done to my car to me. He even remembered to run my car thru the car wash without me even asking. That’s great customer service and that’s why I keep bringing my car here for its service More
by Joy062099
Employees Worked With
May 04, 2021
Rashawn was genuine, he listened, he provided me with accurate information and I’m so grateful. Rashawn was knowledgeable and took his time to help fully. accurate information and I’m so grateful. Rashawn was knowledgeable and took his time to help fully. More
by SWing
Employees Worked With
Rashawn Bass
