Laura Chevrolet Buick GMC
Sullivan, MO
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Stuart was Extremely helpful with the process with purchasing this vehicle due to me being almost 3 hours away from the dealership. Will do business with this dealership and Stuart again !! purchasing this vehicle due to me being almost 3 hours away from the dealership. Will do business with this dealership and Stuart again !! More
This is the 3 rd vehicle all pickup trucks I have purchased from Laura group in last 10 years . Two previously in Collingsville and the latest last Friday in Sullivan. I live outside Buffalo New York purchased from Laura group in last 10 years . Two previously in Collingsville and the latest last Friday in Sullivan. I live outside Buffalo New York. Breanna King (salesperson) was great answering all questions over phone via voice or text. Kyle Lucas apprised my trade in once I arrived he was a little lower than my original estimate due to rust but we worked out a compromise which in my opinion was more than fair. The dealership is quite fortunate to have them both. Yeah and as before the thirteen hour to and fro is well worth it. More
I had an appointment for a recall when I arrived nobody wanted to acknowledge me or ask if I needed assistance. I waited around for 20 minutes and nobody seemed to care. I wouldn't darken the doorstep of wanted to acknowledge me or ask if I needed assistance. I waited around for 20 minutes and nobody seemed to care. I wouldn't darken the doorstep of that place ever. More
Absolutely the worst dealership I have ever purchased a truck from in my 45 years of purchasing trucks. Has taken 3 week to finalize the deal and paperwork and I had to initiate 80% of the calls to get any truck from in my 45 years of purchasing trucks. Has taken 3 week to finalize the deal and paperwork and I had to initiate 80% of the calls to get anything accomplished. Was told yesterday truck was in route to me today and it never showed up and I had to call once again to see whats happening as the truck never arrived. May show tomorrow?? Stupid me for purchasing a truck online. Never dealt with a more unprofessional staff in my life except the person that directs the calls as she did everything she could anyway. More
Worst dealership and salesperson experience I have ever encountered in my life. The salespeople at this dealership make it a point to NOT answer any questions, help or treat you with any respect. I have p encountered in my life. The salespeople at this dealership make it a point to NOT answer any questions, help or treat you with any respect. I have purchased cars all over the USA in the last 30 years, the experience Laura Buick GMC is by far the absolute worst dealership experience I have been a victim to, and yes, you feel like a victim when your finished with this dealership, they have taken the derogatory “ car salesman” phrase to the next level…if there was a award for this type of treatment Laura Buick GMC would win the gold. More