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Larry Simmons Inc
Parkersburg, WV
14 Reviews
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14 Reviews of Larry Simmons Inc
June 17, 2021
We bought a 2021 Honda CRV, which we really love BUT we were promised a Honda cap if we bought the car that day which we did BUT NO cap. John Reed is still waiting for his cap. were promised a Honda cap if we bought the car that day which we did BUT NO cap. John Reed is still waiting for his cap. More
by admckee72
Employees Worked With
Can't remember his name
Helpful February 11, 2019
Lied about taking care of trade-in - Stay Away!! Bought a new Honda here and traded in a leased VW. Larry Simmons misrepresented the fact that they were going to take care of everything owed on the Bought a new Honda here and traded in a leased VW. Larry Simmons misrepresented the fact that they were going to take care of everything owed on the VW. Now VW is asking for money that should have been paid by Larry Simmons. Larry Simmons refuses to take care of the problem. Really poor business practices and I feel I was lied to in the process. I would highly highly advise all to stay away from the this dealership. More
by Matt1969
Employees Worked With
Tyler
February 07, 2019
Larry Simmons Honda Run Around The service department ruins this dealership. Service department employees can be very rude and condescending toward customers. The reviews tell the The service department ruins this dealership. Service department employees can be very rude and condescending toward customers. The reviews tell the story - sales earns high ratings while service ratings are very poor. Read the positive ratings with CAUTION though, some of the 5 star ratings (as of today) are from current and former employees or their friends/family (check the Facebook links) which is a deceptive way to boost your online ratings. We purchased our car new from this dealership several years ago and that process was good, but now we have problems that should be easily resolved but Larry Simmons continues to give us the run around. We will be buying a new car soon, but not Honda, Mazda, or VW because we never want to be forced to go to Larry Simmons again for any service problems. More
by NoMore
Employees Worked With
Service department, Rich Thompson
August 06, 2018
Lies about pricing and interest rate I was told I would be paying between 21,000 and 22,000 for a 2019 VW Jetta R-Line (which is a fair price) and my interest rate was 4%. But after getti I was told I would be paying between 21,000 and 22,000 for a 2019 VW Jetta R-Line (which is a fair price) and my interest rate was 4%. But after getting home and going over all the paperwork I realized they actually sold me the car for 24,500 at 4.5%. I kept telling them before they ran my credit check that I would like to go to my credit union and see what kind of interest rate they’d give me, the salesman insisted that VW would offer me 1.9% but wouldn’t know for sure till he ran my credit, well after he ran my credit he told me the best they would do is 4%. Constantly lying through his teeth. I’ll admit I did make the mistake of not reading the contracts throughly. (This was my first time buying a new car, and I don’t really have older family for any type of guidance so I pursued this kind of blindly, That won’t happen again, their word is obviously trash) when I contact the dealer that told me what he was selling me the car for More
by larrysimmons
Employees Worked With
Kyle Roach
March 30, 2018
Terrible Experiences! The Service Department made me feel very stupid as they brushed aside every issue at all visits. Broke part while doing repair. Horrible and unprofess The Service Department made me feel very stupid as they brushed aside every issue at all visits. Broke part while doing repair. Horrible and unprofessional! More
by becky01
Employees Worked With
Kathy
March 03, 2018
Bought new car was able to work with sales man and sales man was really satisfied with our experience with our trade in and our new Honda accord they were right on it to help us.Cheerful people.very very satisfi was really satisfied with our experience with our trade in and our new Honda accord they were right on it to help us.Cheerful people.very very satisfied. More
by susie
Employees Worked With
Matt Lutz both sales manager.and Matt Lutz sales men.
March 01, 2018
Best first car buying experience This was my first time buying a car and the people at Larry Simmons were so kind and patient. I am beyond satisfied with their service!! Super nice an This was my first time buying a car and the people at Larry Simmons were so kind and patient. I am beyond satisfied with their service!! Super nice and willing to work with prices to make payments affordable. I’d recommend them to anyone! More
by Rachmeow
Employees Worked With
Matt Lutz
January 10, 2018
Pleasent surprise I use a van with a wheel -chair lift and recently realized that it was past time to get a slightly newer van. The weather was bad and I was hesitant t I use a van with a wheel -chair lift and recently realized that it was past time to get a slightly newer van. The weather was bad and I was hesitant to search for one because I realized that my chair would not be good to shop in the snow and others would have to do the actual selection with me sitting in the van that I owned and the sales person, as well as my family and friends , being outside in the cold. I phoned a number of dealers and found something that I might like if we could agree on a number of things. . I knew that it would be difficult to find someone who would work with me in the cold and snow. Everyone that I met at Larry Simmons was very nice and helpful but Charles Amore was the sales person that I worked with . He want above and beyond anything that I expected. Words can not express my thanks for his uncomplaining help. I know that he spent time working with me while "freezing ". Both were satisfied when it came time to finalize the transaction, and of course I had to get out to sign papers. Instead of using my electric chair, my push one was utilized. Who pushed in the slush, Charlie of course. His manager also had a turn at it . Anyway I would highly recommend this dealership and certainly Charlie amore Joan Pyles Parkersburg , W V More
by catatoo
Employees Worked With
Charles Amore
August 16, 2016
Excellent work for price! Jason is great and they were able to the work for over $1000 less than a local garage quoted! Very satisfied! We will go nowhere else for repairs to Jason is great and they were able to the work for over $1000 less than a local garage quoted! Very satisfied! We will go nowhere else for repairs to our VW More
by amber.murray07
Employees Worked With
Jason
January 17, 2016
Excellent Service department The service dept goes above and beyond. John was very professional and polite. They seem to care about not only my car but my experience and time. The The service dept goes above and beyond. John was very professional and polite. They seem to care about not only my car but my experience and time. They are all new in service dept and they seem to have finally got it right. You won't be disappointed, finally somewhere that knows what customer service means. Keep it up guys!! More
by HappyCustomer26101
Employees Worked With
John Lawrentz
