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Larry H. Miller Colorado Jeep

Aurora, CO

4.3
831 Reviews

350 S. Havana Street

Aurora, CO

80012

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Showing 831 reviews

May 22, 2024

Helpful, active listening sales staff, with a pressure free atmosphere. I found the right vehicle in exactly the budget framework I was working within. More

by Scott G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Partain, Chris Staton
May 21, 2024

Excellent quality of work and quality of workers very pleasant environment would recommend it to others good job More

by Pamhurd10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paine
May 17, 2024

Explain to me, despite a “Clean” overall vehicle inspection report (which included an inspection of all bulbs and tires) after an oil change and tire rotation at LHM, that I noticed one of my brake More

by splitting_aces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Paine
May 22, 2024 -

Larry H. Miller Colorado Jeep responded

Thank you for your feedback. I'm glad to hear that our service price transparency and communication met your expectations, but I'm sorry to learn about the issues with the overall vehicle inspection. It's concerning that these issues were missed during the inspection. I would like to review your service visit to understand what happened and ensure it doesn't occur again. If we have not already spoken, please contact me directly so we can discuss your concerns and find a resolution. I look forward to straightening this out and improving your experience with our service. - Chris Station, General Manager, (303) 309-8413

May 16, 2024

Michael was totally wonderful! He gave me excellent service and was very respectful and responsive to my needs. I am grateful and, from now on, I’ll only come to you all for my c More

by Diana Falcone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fishel
May 16, 2024

I am highly disappointed in the service and what I thought was a reputable dealership and brand. Problems all around. The 2 biggest: I believe I’ve bought my first lemon. Though I bought it as is, it More

by KeyJohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wes, Mike Fishel, Robert Paine, Xandra Rodriguez, Chris Staton
May 17, 2024 -

Larry H. Miller Colorado Jeep responded

I'm deeply sorry for the frustrations you've experienced with your Jeep. Your disappointment is understandable, and I assure you we take your concerns seriously. While your vehicle was sold "as is," we're here to assist you in finding a resolution to the issues you've encountered. Please reach out to me directly so we can discuss your situation further and explore possible solutions together. Your satisfaction is our priority, and I'm committed to assisting you through this process. If we have not discussed this personally by the time that you find this response, please feel free to reach out to me directly. I look forward to straightening this out! - Chris Staton, General Manager, (303) 309-8413

May 15, 2024

From the moment I stepped in, I was greeted with professionalism and warmth. The service department went above and beyond to address my vehicle's needs promptly and efficiently. I left feeling confi More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young man brought me my jeep was extremely professional , Robert Paine, Chris Staton
May 15, 2024

Great selection of vehicles, polite and accommodating, Kyle was very helpful in showing the features of the vehicle, they processed us quickly in regard to paperwork. More

by sdshea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison (finance) 5 stars , Kyle Roberts
May 09, 2024

He was very kind, friendly, servicial and explain me everything about my issues car. I have the great service. I love this dealer store. More

by Ranielle6092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fishel
May 08, 2024

Fast and efficient. They did not try to sell you something. The weather was nice. More

by kdpalesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fishel
May 03, 2024

Service was superb! The expertise and knowledge of the team, coupled with their customer service makes this one if my favorite dealerships! More

by Sean Cummins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paine
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