I took my wife's 2012 Veloster in for a regular oil change and a recall. We also had them diagnose and repair a noise in the engine. After they inspected it, they recommended new plugs and a gas filter.
I returned TWO hours later to a bill of just under $1,000.
This include labour of $595.which they tried to justify by quoting "Flat Rate" pricing.
They adjusted the bill by $200, but that means I only paid $200 per hour labour, not the 129 they quote.
We went to buy a used car and online they quote the price to be $14,000 where as in dealership they tried to rip us off by telling it to be $16,000. There sales manager is so rude. Will never ever recommend this to anyone.
I. Brought my grandmothers hyundai sonata here for a simple oil and trans flush. And guess what? They didnt perform either service and charged us over 500$ for it. How did we find out? Our oil change date was 92,000km the car is at 89,000 and engine light came on. I pulled the dip stick and the oil was like a black sludge indicating they never even did the change.. Not to mention the oil filter was the same one from atleast 20,000k ago. ALEX THORNE and this dealership are the shadiest people. Please do not go here.
I bought my new Elantra GT from Asher. He was very friendly and informative. I knew which car I wanted before arriving at the dealership so really he didn't need to "sell" me anything. He made the whole purchasing experience very easy. Everything from paperwork, to financing, to insurance was a breeze. I highly recommend the Langley Hyundai dealership for these reasons.
"One of the best car-buying experiences I have had.."
From start to finish the help and support from Jack and the Service Dept. has been great. I few minor fixes to my car were dealt with quickly and a loaner car was always available for me...clean and ready when needed. I would absolutely recommend this dealership and Jack - when I need a new car, I will be looking here first.
"WASTE OF TIME DONT STAND BY THERE WARRANTY SHADY!!"
So I had an issue with my dash creaking and rattling from the stock stereo and read multiple forums online about this being a common issue with the hyundai genesis coupe. I arrived for my appointment and was told that there is a service bulletin about the rattling and that would be taken care of under warranty but they cant guarantee the work because it seems like the car has been in an accident. I was like yeah it was in a side impact crash but bit my lip. They said the creaking in the dash was caused because the windsheild was replaced. Again I was like xxx?? They had me sit there for 2 hours and did absolutely nothing the rattle is there the exact same as I brought it in. They wrote up an invoice so they get paid under warranty but nothing was even done. They had excuse after excuse as to why it might not last. Complete bull the service lady kept lying to me like and before I was helped was lying to another customer. I will never go back to this place and recommend everyone to stay away from this shady service department.
My experience at Langley Hyundai couldn't have gone any smoother! My very knowledgable sales consultant efficiently got me in my beautiful new suv. I am thrilled with the vehicle and so glad I chose to work with this dealership. I was extremely pleased with my trade in value which was much higher than other dealerships quoted. Would definitely recommend them for their overall positive customer service!