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Land Rover Princeton - Service Center

Princeton, NJ

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92 Reviews

92 Reviews of Land Rover Princeton - Service Center

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September 17, 2022

Dana was our service advisor for my wife's 2022 Range Rover Velar P250. She was courteous and took the time to solve our issue with the vehicle. They also washed the vehicle for us after service as compl More

by ejvallejo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Sabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2022

Great dealership and very helpful with all my needs. Everyone was respectful as well and wanted to help. More

by ashnarra7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Land Rover Princeton responded

ashanarra7 - We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

March 31, 2022

Working with Jeff was an absolute pleasure! He was cordial, prompt, extremely patient, and looked after our car and what our Range Rover needed done both promptly & efficiently. A true professi More

by Kamal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Dockhorn Jr
Apr 05, 2022 -

Land Rover Princeton responded

Kamal -We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

March 03, 2022

I satisfied with the customer service and was pleased with my car. Jonathan was very nice and respectful More

by angeladavis734
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nolan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Magowan
Mar 04, 2022 -

Land Rover Princeton responded

Angela - Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

February 19, 2022

Jeff Dockhorn and his entire service staff at Princeton JLR are amazing. Jeff is kind and informative regarding the entire repair process. He is not a pushy service representative that I have encountered i More

by radtv288
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Dockhorn Jr, Elise Smart
Feb 22, 2022 -

Land Rover Princeton responded

radtv288 - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

December 17, 2021

For me this garage has been going downhill for years, we have had 2 Range Rovers from here and now when you walk in, I feel I get ignored. I've sent emails about new cars to buy and get no response and the More

by bavedv
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Dockhorn Jr
Dec 22, 2021 -

Land Rover Princeton responded

Mr Braverstock - I appreciate the time you gave me on the phone the other day to discuss the your review. Steve Bergamo, General Manager

December 10, 2021

Dealership is all about customer service as well as organized and attentive to your needs. Staff was exceptional. More

by ngigoux
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joel Mironov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Martini
Dec 13, 2021 -

Land Rover Princeton responded

ngigoux - We are so pleased to hear Joel and our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

October 01, 2021

Recently took my LR in for an issue. Cholo was outstanding! He kept me updated every step of the way and was extremely patient dealing with a very frustrating third party warranty company. He spen More

by angelina74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cholo Flores
Oct 05, 2021 -

Land Rover Princeton responded

Thank YOU for trusting our team to take good care of you and your Land Rover.

August 21, 2021

Joel and everyone in the service department has been very helpful. I will be coming in to service my rear camera. They are providing a loaner which is helpful. More

by Jasmeetsingh1090
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Mironov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Land Rover Princeton responded

Jasmeetsingh1090 - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 09, 2021

Jeff Dockhorn goes above and beyond to assist with my customer service needs! He is makes being a customer of LRP the most wonderful experience. More

by pmegbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Dockhorn Jr, Ryan Satula
Jun 09, 2021 -

Land Rover Princeton responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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