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BMW of Tigard - Service Center

Tigard, OR

4.4
542 Reviews

542 Reviews of BMW of Tigard - Service Center

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April 24, 2024

I love the 2022 X3 m40i, but it has an intermittent auto-lock issue that keep triggering on after the initial lock. I understand that intermittent issues can be hard to diagnosis, but I can duplicated More

by steve
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Priscilla Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

BMW of Tigard responded

Hi Steve, thank you for taking the time to leave us feedback about your experience with us. Our Service manager and your service advisor are involved and working on a plan to help make sure we find a way to replicate the issue and address the concern. They will be reaching out to help get this resolved as soon as possible. Apologies for any inconvenience and appreciate your patience. Your BMW of Tigard Service team

March 31, 2024

Great staff, nice new location Love the BMW we purchased from Tigard BMW Service staff great and professional More

by 4th BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

BMW of Tigard responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2024

The staff is VERY responsive to my needs from the 1st phone call to pick up of my repaired vehicle. Getting into a loaner vehicle was never easier as it was waiting for me when I arrived. Great Job Kun More

by darrellsup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee MacLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audra Nash
Feb 27, 2024 -

BMW of Tigard responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 02, 2024

Kuni bmw took great care of my car, the staff was accommodating and efficient as well. More

by bkalanib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

BMW of Tigard responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 20, 2024

Purchased “unlimited oil changes”. Then booked a second oil change, drove an hour to get to the dealer and they tell me it’s not actually unlimited it’s just 4 for the price of 2 and m More

by Michael Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Priscilla Allard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

BMW of Tigard responded

Hi Michael, our team has been trying to reach you to address your concerns. You purchased the BMW oil maintenance program that provides free oil changes for up to 3 years, based on the vehicles oil change needs (which is either every year or around every 10k miles, which ever comes first). That means, depending how many miles and how you drive, you qualify for at least 3 oil changes and possibly more, if you drive a lot of miles each year. Please reach back out to our team so we can clarify things. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Your Kuni BMW Service team

December 13, 2023

From Sales to Service Kuni hass handled us and our X5s very well over the years. The personnel who have assisted us always make us fell welcome! More

by Computer Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Allee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

BMW of Tigard responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kuni BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2023

They will not rip you off. Great service. Would recommend. The video inspection did it for me More

by Iron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

BMW of Tigard responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 07, 2023

I just bought a used BMW X5, and it needed some factory recall work done. I also wanted to add an OEM trailer hitch and wanted a BMW Dealer to do it, given it is a BMW. Dan Dailey (my service advisor a More

by Freebird300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Marlowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

BMW of Tigard responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kuni BMW! We're looking forward to your next visit with us!

October 31, 2023

Would definitely recommend to a friend. Very Professional, Efficient, great customer and overall a great job. More

by mexico7955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

BMW of Tigard responded

Hi, we appreciate your positive review of your experience with us! Thanks for the recommendation and have an amazing day!

October 29, 2023

Kuni BMW's service department is great, Service Advisor Priscilla Allard is just the best! I cannot say enough great things about Priscilla. More

by 2021 BMW i3 BEV owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

BMW of Tigard responded

Hi, thank you so much for your positive comments about Kuni BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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