Krieger Ford Inc

Krieger Ford Inc responded

Thank you for your long-standing loyalty and kind words, we truly appreciate your continued trust in Krieger Ford for all your vehicle needs. Carl Easley and our team take great pride in delivering excellent service and expertise to ensure your satisfaction. We look forward to serving you for many more years to come! If you ever need anything, please don't hesitate to reach out.

Krieger Ford Inc responded

Thank you for your glowing recommendation! We prioritize providing helpful and friendly service to all our customers. We're thrilled to hear that your experience with us left such a positive impression. Your recommendation means the world to us, and we're honored to have earned your trust. Should you or anyone you know need assistance with a vehicle in the future, please don't hesitate to reach out. We're here to help!

Krieger Ford Inc responded

We're delighted to hear about your positive experience with Kevin Hundley and your decision to purchase an Explorer! Kevin's expertise and approachable demeanor are invaluable assets, and we're thrilled that he could provide you with the information and confidence you needed to make the switch from Toyota to Ford. It's wonderful to hear that you were impressed enough to recommend Kevin to your girlfriend's brother, who also found success in purchasing a car from him. At Krieger Ford, customer satisfaction and word-of-mouth referrals are of utmost importance to us, and we're grateful for your endorsement. Thank you for choosing Kevin and trusting us with your automotive needs!

Krieger Ford Inc responded

Thank you for sharing your positive experience with Carl and Krieger Ford! We're thrilled to hear that Carl provided excellent service and helped you secure a great deal on your new car. Customer satisfaction is our top priority, and we're delighted to know that you're considering us for your future automotive needs. We look forward to welcoming you back to Krieger when the time comes for your next vehicle purchase!

Krieger Ford Inc responded

Thank you for your loyalty and for being a valued customer of Krieger Ford since 1978! We truly appreciate your continued trust in us for all your automotive needs. It's fantastic to hear that you've had such positive experiences with our team over the years, and we're delighted that Carl has provided you with exceptional service. We strive to offer great people, service, prices, and products, and your feedback reinforces our commitment to excellence. Should you need anything else in the future, please don't hesitate to reach out. Thank you for your ongoing support!

Krieger Ford Inc responded

Thank you for your feedback! We're thrilled to hear that your experience ordering a vehicle with Carl was pleasant and efficient. Providing exceptional service is our top priority, and we're glad Carl could deliver on that promise. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

Krieger Ford Inc responded

Thank you for your valuable feedback! We're delighted to hear that you had a positive experience at our Ford dealership and that Carl Easley provided exceptional service during your car purchase journey. Making the process easy and efficient for our customers is always our top priority. We're also pleased to hear that trading in your old car exceeded your expectations. Your satisfaction is paramount to us, and we're grateful for your decision to choose us for your new car purchase. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

Krieger Ford Inc responded

Thank you for your kind words and continued loyalty. We greatly appreciate your ongoing support over the years and are thrilled to hear about your recent purchase of the 2024 Ford Edge. It's always a pleasure to work with customers like you who value exceptional service and quality vehicles. We'll be sure to pass along your regards to Carl, who undoubtedly shares in our commitment to customer satisfaction. We're glad to have him as part of our team, and we'll certainly encourage him to stick around for many more years of excellent service. As for your Christmas card, we'll make sure it reaches the correct address this year. Your satisfaction and convenience are our top priorities, and we want to ensure that every interaction with us is seamless and enjoyable. Thank you again for choosing us for your automotive needs. We look forward to serving you for many more years to come.

Krieger Ford Inc responded

We apologize for the lack of follow-up and communication from our end regarding your recent concerns. It's deeply regrettable that we failed to address your issues in a timely and satisfactory manner. Your feedback is extremely important to us, and we are committed to improving our customer service processes to ensure that all inquiries and concerns are promptly addressed and resolved. We understand that your experience may have left you feeling hesitant about purchasing from us in the future, and we sincerely regret any negative impression that may have been created. We value your business and would appreciate the opportunity to make things right. If you would be willing to give us another chance, we would welcome the opportunity to discuss your concerns further and work towards finding a resolution that meets your satisfaction. Please accept our sincerest apologies once again, and thank you for bringing this matter to our attention.