Koons Tysons Chevy Buick GMC
Vienna, VA
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I NEVER leave reviews but felt compelled after dealing with this dealership. They falsely advertise the pricing on their vehicles to get you in the door. Very disappointed that some dealers still employ t with this dealership. They falsely advertise the pricing on their vehicles to get you in the door. Very disappointed that some dealers still employ these tactics; terrible business practice and unethical. If it’s too good to be true.. it probably is. Please do yourself a favor, save your time, and give someone else your business who will provide their customers with honesty More
I always have service appointment with Donnavan. He is very knowledgeable and patience. With his help, I get very good car care. For some small problems, he never asks for extra. I am very confident He is very knowledgeable and patience. With his help, I get very good car care. For some small problems, he never asks for extra. I am very confident for his services.👍! More
My car buying experience at Koon Chevy in Vienna, VA was top notch. From my salesperson Bill Lacey to the Tags/Title department, the staff was professional, helpful and great to work with. I would highly re top notch. From my salesperson Bill Lacey to the Tags/Title department, the staff was professional, helpful and great to work with. I would highly recommend this dealership for all you car buying needs. More
Excellent service provided by Koons. Their mechanic corrected a misfiring spark plug that was causing my car to fail Virginia’s emissions test.. My car is now running better than ever! Their mechanic corrected a misfiring spark plug that was causing my car to fail Virginia’s emissions test.. My car is now running better than ever! More
After agreeing on the price of vehicle and completing the purchase application, the business manager proceeded to run two hard inquiries on my credit. Best rate the business manager found was over 3% worse t purchase application, the business manager proceeded to run two hard inquiries on my credit. Best rate the business manager found was over 3% worse than the financing from my own bank (my credit score is over 800). Hence, I told the business manager Koons would need to match the rate I received from my bank, otherwise I can just get the loan from my bank. Afterwards, I was ignored by the dealership for days and found out later the car has been sold to somebody else. So now I’m left with a credit score 15 points lower due to hard inquiries Koons performed, and there is no car because I wouldn’t agree to pay their higher interest rate on the financing. More
The service has been very good over the years. While there is a GMC near my home in Woodbridge, but I still like to come back were I brought two cars from. The service representative provided exce While there is a GMC near my home in Woodbridge, but I still like to come back were I brought two cars from. The service representative provided excellent service. Thanks Ty Minor More
I called the day before to bring my car in for service. They put me down to come in the next day came in the next day got me in and out at a reasonable time. Thank you. They put me down to come in the next day came in the next day got me in and out at a reasonable time. Thank you. More