Kia of North Bay
North Bay, ON
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27 Reviews of Kia of North Bay
Robyn and Eilisa are top notch, they are definitely experts in their fields! Everything was explained through every step of our purchase. Sadly, the service department needs some overhauling, the time experts in their fields! Everything was explained through every step of our purchase. Sadly, the service department needs some overhauling, the time frame for our previous Kia getting it's repairs was terrible. I will say no more about this department as it reflects negatively on Robyn and Eilisa who as I has already stated were outstanding! More
I bought a Niro EV from Robyn Kimber. I found her to be well-informed, honest and reliable. Who knew that buying a new car could be so pleasurable. Both the car and the service were am I found her to be well-informed, honest and reliable. Who knew that buying a new car could be so pleasurable. Both the car and the service were amazing. More
Had an Excellent & extremely pleasurable Experience with Robyn Kimber on Sat. May 27/23. From the 1st "Hello"--it was as if you were meeting up again with a long last friend. She was very knowledgeable abou Robyn Kimber on Sat. May 27/23. From the 1st "Hello"--it was as if you were meeting up again with a long last friend. She was very knowledgeable about every vehicle we looked at without being the least bit pretentious or condescending. In the end, we found an exceptional slightly used car that is the perfect fit for us. Robyn went thru all the operations of the vehicle with us and had no problem answering the questions we did have. Bonnie Malette, Finance Mgr. was just as open and down to earth friendly as Robyn; and was quick and efficient in securing financing for the balance owing. On delivery day, Robyn went over all the vehicle operations again with us; and let us know she would always be available if any questions came up after the sale or any problems arose. Bonnie went over all the details of the sale and made sure there were no unanswered questions remaining. Judy and I found this was easily the best experience we've ever had in making a major purchase. If you're in the market for any used or new vehicle, We would strongly suggest you make Kia North Bay your 1st stop. Ask for Robyn Kimber, if you want a truly easy going, informative, and truly enjoyable experience--and you can expect the same quality of service from Bonnie Malette when finalizing the terms of your purchase. Brad & Judy Brophey More
Worst service department experience ever. Charge for assessment and they didn’t diagnose the problem correctly. I know this because after paying the repair bill the car was still having the s Charge for assessment and they didn’t diagnose the problem correctly. I know this because after paying the repair bill the car was still having the same issue. More
Bought a used vehicle from kia North Bay. Several issues including needing to replace brakes and tires within a week. Took it elsewhere and was told the brakes should never have passed a safe Several issues including needing to replace brakes and tires within a week. Took it elsewhere and was told the brakes should never have passed a safety. Looks like they like to put money ahead of your safety. Then they avoid responding back regarding the issues. This dealership sucks. More
I dealt with James Small and would NEVER deal with him again in fact I'll never seal with this dealership again. the worst service I have ever seen. bought a pre used car a 2018 hyundai Elantra and upon g again in fact I'll never seal with this dealership again. the worst service I have ever seen. bought a pre used car a 2018 hyundai Elantra and upon getting the vehicle I found I was sold a vehicle with a broken windshield washer fluid container and and a broken driver side door that doesn't unlock. it's been 8 months and they continue to lie to me by telling me they ordered the arts. yet i wait 4 weeks and call and all of a sudden they have no record of ever ordering them. after 8 months they all of a sudden try to pass the blame onto hyundai and that it's not their issue.. they will treat you great until the second you sign the paper and then your just a piece of garbage to them. the worst service ever. nothing but lies and they refuse to return phone calls at all. I've been nothing but patient and nice but after 8 months and no help I can't help but ensure that I leave my honest experience in hopes that it helps others avoid my same mistake.. shopping at kia of North bay! terrible service would not even recommend to my worst enemy. More
Dealership does not stand behind their used vehicles. No assistance with preexisting mechanical issues not addressed by dealer and problems passed on to owner. Service department lack competency for. No assistance with preexisting mechanical issues not addressed by dealer and problems passed on to owner. Service department lack competency for. More complex issues and will not return phone calls. Buy used at own risk. More
Buy used vehicle at own risk. Bought a 2016 grand caravan. Noticed within 3 or 4 days after purchase that transmission slips. No real solutions offered other than to change the Bought a 2016 grand caravan. Noticed within 3 or 4 days after purchase that transmission slips. No real solutions offered other than to change the fluid. Now will not return calls after 2 days. Dealer should have sufficiently inspected the vehicle prior to sale and fix any defects. But instead passed on the problem to myself. Do not recommend any purchase of used vehicle without third party inspection. More
The worst dealership we ever experienced with KIA North Bay they kept screwing us over and over with empty promises and never act on anything. Bay they kept screwing us over and over with empty promises and never act on anything. More