Kia of Cleveland

So thankful for everyone at Kia of Cleveland! This past week Harold helped me get into a new vehicle that suited all of my needs and I couldn’t be more thankful! If you or anyone you know is look This past week Harold helped me get into a new vehicle that suited all of my needs and I couldn’t be more thankful! If you or anyone you know is looking for a new or used vehicle go there and ask for Harold Smith!! More

Really worked hard to find us a vehicle that was right for us everything went well from financial to the service for us everything went well from financial to the service More

Andy Cubberley and Harold Smith were the best in meeting my needs on purchasing my car. It was one the best experiences I had in such a large buy. They are awesome and I'm so thankful God used them to help my needs on purchasing my car. It was one the best experiences I had in such a large buy. They are awesome and I'm so thankful God used them to help me. Thank you, Andy and Harold. 😊🥰 More

we had a great experience at kia of cleveland our sales man Kenton Baggett was great to deal with and very helpful with us buying a new car would go there again man Kenton Baggett was great to deal with and very helpful with us buying a new car would go there again More

We are really pleased with Kia of Cleveland and their sales team/finance team. Our salesman Kolby Duckett was top notch. He is very professional and knowledgeable of all the vehicles on the lot. Car Buyi sales team/finance team. Our salesman Kolby Duckett was top notch. He is very professional and knowledgeable of all the vehicles on the lot. Car Buying is exhausting but working with Kolby felt like working with a friend. He worked really hard on our behalf with finance as well. We are also thankful for the finance team for working hard on our behalf so we could drive away in a vehicle that fits our growing family and doesn’t sting too badly when the payment comes due. If you aren’t sure who to use, Kolby is 100% your guy. More

Extraordinary customer service from initial contact to purchase of vehicle. Money mgrs Majdi Awad and Brandon Morgan, who takes service to a whole new level. Sales mgrs Brandon Atkins and Kenton Bagger. purchase of vehicle. Money mgrs Majdi Awad and Brandon Morgan, who takes service to a whole new level. Sales mgrs Brandon Atkins and Kenton Bagger. Sales team making sure we were cared for as we looked (didn't get all names), Glenn stopping to help with specific directions and last but not least our great sales person Kolby Duckett...I expect good customer service but this group, to a person, make you feel like everyone is focused on your vehicle needs, all the way through. Great experience! More

Kia of Cleveland helped my wife and myself buy 2 New Kia's in one day. Kolby "Duck" Duckett was our sales rep. We never felt any pressure to buy or settle for less car than we wanted. The finance team a Kia's in one day. Kolby "Duck" Duckett was our sales rep. We never felt any pressure to buy or settle for less car than we wanted. The finance team and General Manager worked with us on financing until we created a deal that fit. They listened to our needs and adapted accordingly. We drove home with a 2021 Seltos S in Mars Orange and a 2021 Soul S in Gravity Gray. Very happy with both cars. Thanks Duck, MajD and General Manager for making us feel valued and worth taking time to deal. Not an old school dealership but one that operates on old school principals. Make the customer feel welcome, valued, important, work the deal the customer can afford and go home satisfied with the car they bought . We highly recommend this dealership. More

Such a good experience. Kolby really took the time to help with my options! 10 outta 10 recommend help with my options! 10 outta 10 recommend More

Came to look at Toyota (thank goodness didn’t have to drive far from my hometown) the tires were cracked and looked dry rotted to be a 2016, soon as the salesperson started the car check engine light was drive far from my hometown) the tires were cracked and looked dry rotted to be a 2016, soon as the salesperson started the car check engine light was on as well as trac off light was on, black sut came out of exhaust. Horrible first impression didnt even want to drive the car because the check engine light was blamed on running it out of gas by the manager... not a very good Competent manager if you ask me. To say none the lease when you first drive up they were blaring music and very u professional first impression. Let’s just say I went 2.5 miles down the road for a few more thousand dollars and bought a brand new better Toyota SUV where professionalism staff were. More