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Key Chrysler Jeep Dodge Ram Fiat - Tobey Auto Group
Xenia, OH
378 Reviews
I’m Christopher Tobey, president and owner of Key Chrysler Jeep Dodge Ram FIAT in beautiful Xenia, Ohio. Key opened on January 14, 1976, and we are still going strong.
Key has sold more than 35,000 new vehicles and more than 29,000 used cars, trucks, SUV’s and mini vans since I bought Key Chrysler Jeep Dodge Ram FIAT. Thanks to the wonderful employees I work with everyday.
I’m proud of our Service Department and our Parts Department. Since day one, our Service & Parts departments were the proud recipients of Chrysler’s Customer First Award. Today, Key is an “Elite” service dealer which is now the highest service award from Chrysler.
Key Chrysler Jeep Dodge Ram FIAT is the oldest Business Link dealer for commercial customers in the United States. We stock a wide variety of commercial vehicles and as a business link customer you get a service discount of 15%, the first stall available to get you back on the road, and a free loaner truck and much more!
Our dealership is the largest Chrysler certified pre-owned dealer in South Western Ohio, and it shows in our service: a factory certified used vehicle goes through a vigorous 127 point inspection before Chrysler certifies the vehicle and once certified, it carries a 7 year/100,000 mile powertrain warranty.
Our commitment to treating you in a neighborly, friendly fashion extends from our inventories and automotive services to our easy, uncomplicated Finance Center. This comes not only in the form of car loans and leasing for our Dayton area neighbors, but also in a tenacious spirit that drives our staff to get the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, give us a call, or drop by 2020 N. Detroit St., Xenia, OH 45385. We hope to have the pleasure of meeting you soon. We’ll see you at Key Chrysler Jeep Dodge Ram FIAT, how about today?
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Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 378 reviews
May 14, 2024
Salesman knew nothing about the vehicle. Had to look everything up. Upon arrival to pick truck up, it was still filthy. Poor service all in all!! Had to look everything up. Upon arrival to pick truck up, it was still filthy. Poor service all in all!! More
by Renee
Employees Worked With
Helpful December 01, 2023
I purchased a used 2016 Jeep Renegade and thought I was getting a good deal. 1 week after I purchased it, I received a phone call that there was a safety recall! They should have never sold me the Jeep wh getting a good deal. 1 week after I purchased it, I received a phone call that there was a safety recall! They should have never sold me the Jeep when it had a recall! I had to take it back to the dealer and was out transportation for 2 days. I was also told that the vehicle uses oil! I also had to way 1 month for the paperwork to get a registration and tag. To make matters worse I live in Alabama about 40 miles from Key Chrysler. I was no treated well the entire time and they acted like they were doing me a favor. I hope the Federal Government investigates the practice of selling used vehicles with recalls. More
by pickettman2917
Employees Worked With
August 22, 2023
Very disappointed yesterday after I waited over 2 hours for a simple oil & filter change on my Fiat 124 Spider. I was given a price reduction, but I never receiver the Free 23 Point Inspection report. I for a simple oil & filter change on my Fiat 124 Spider. I was given a price reduction, but I never receiver the Free 23 Point Inspection report. I was suppose to also get a Free Alignment check, But have no idea even if they did any for the above beside the the oil and filter change. I drove from Lebanon, Ohio because I used Key the last time and did receive all the vehicle check information. I guess I need to go back to Jack Sweeney in Florence, KY to get the 23 point inspection report. More
by frankus1943
Employees Worked With
CJ Mclin
July 10, 2023
After my car was towed to the dealership on a Sunday, I was notified on Wednesday a new battery was needed. Somehow they “forgot” to order a battery. Today is Monday(5 days later) and “we don’t know if the was notified on Wednesday a new battery was needed. Somehow they “forgot” to order a battery. Today is Monday(5 days later) and “we don’t know if the battery will arrive today “ This is the worst customer service I have ever experienced! Do not go there! More
by Tim.karen.curry
Employees Worked With
CJ Mclin
March 02, 2021
The service department is not organized at all. My truck has been there for over a month and they refuse to give updates on their progress. I have to call them daily and I usually get some out of this world has been there for over a month and they refuse to give updates on their progress. I have to call them daily and I usually get some out of this world story. Truck went in on February 8... They are saying the service will be done Mar 4. More
by Leighton
Employees Worked With
CJ Mclin
September 25, 2020
Key Chrysler gave us superior service with our car. We had issues that Chrysler Corp. would not help us with. Key went above and beyond our expectations in the quality of service and assistance they gav had issues that Chrysler Corp. would not help us with. Key went above and beyond our expectations in the quality of service and assistance they gave us. Highly recommend. More
by mmrparvin10
Employees Worked With
Deborah in customer service, Kelly Morgan, head of service dept., CJ Mclin
July 06, 2020
The service department won’t help at all. The car they sold me has only lasted 30,000 miles and on the 4th recall. It can’t be repaired until September at the earliest so I am without a vehicle for at le sold me has only lasted 30,000 miles and on the 4th recall. It can’t be repaired until September at the earliest so I am without a vehicle for at least two months More
by On foot
Employees Worked With
CJ Mclin
May 11, 2019
Extremely satisfied I purchased a Dodge Dakota 17 years ago. Best truck we ever had and we were pleased with our experience so we returned to find a new vehicle. We were I purchased a Dodge Dakota 17 years ago. Best truck we ever had and we were pleased with our experience so we returned to find a new vehicle. We were met with smiling faces and people who seemed happy to work there. Sometimes you meet a salesperson and feel like you don't trust them. We met our salesperson Cole and we trusted him instantly. What a pleasant person! We purchased a 2019 Jeep Cherokee and love it. More
by L. Steen
Employees Worked With
Bob Peterson, Cole Derrick
May 10, 2019
Used truck purchase Awesome experience. They had the exact used 3500 ram I needed. Flew up here from Texas to purchase this vehicle. I would highly recommend this dealer Awesome experience. They had the exact used 3500 ram I needed. Flew up here from Texas to purchase this vehicle. I would highly recommend this dealer for new and used purchases. More
by Emilydickten
Employees Worked With
Stephanie Drayton
April 09, 2019
Unbelievable damage due to pesky ground hog A check engine light was my reason for the dealership visit. Turns out that various wires and parts had been chewed on by the groundhog and the servic A check engine light was my reason for the dealership visit. Turns out that various wires and parts had been chewed on by the groundhog and the service staff advised me to contact my auto insurance company. Service was awesome and I would never hesitate to go back We had a few good laughs about the damage done but the help offered by the staff could not be topped More
by JMS1946
Employees Worked With
Embarrassing to admit but all the names of people who helped escapes me
