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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.8
1,719 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 1,719 reviews

May 20, 2024

Positive and enjoyable experience. Everyone I talked to knew their job well. Allie, my sales person, was very helpful. I was a long time Ford buyer and she convinced me to buy a Subar More

by Russellj825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to know that Allie and our team at Ken Ganley Subaru Wickliffe were able to provide you with a positive experience. It's great hearing how well they did in assisting your switch from Ford to Subaru! Thanks for the review.

May 20, 2024

This is my second time buying a vehicle from this dealership and I plan to buy my next vehicle from here as well. William was very pleasant and assisted my husband and I with everything we needed. Jo More

by rdc33jdc11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ken Ganley Subaru Wickliffe responded

We're so glad to know that you had a positive experience with William, Joe and Jason at Ken Ganley Subaru Wickliffe! It's great to see our team made the process smooth for you. We appreciate your loyalty and look forward to seeing you again when it's time for your next vehicle purchase. Safe travels until then!

May 19, 2024

We bought an Outback recently. Our salesman was knowledgeable, and low pressure. The process was easy and as quick as it can be. More

by BETHBIXEL63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Buehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know that your recent Outback purchase at Ken Ganley Subaru Wickliffe was a smooth and efficient process. Thanks for sharing this positive experience with us!

May 17, 2024

I had a pleasant experience from the minute I walked into the dealership until I drove my new Subaru home More

by Cindy Hinske
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Vasile
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Cindy, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! We are always more than happy to assist you if anything else comes up. Take care!

May 17, 2024

Great staff Christian my salesperson and Brandon from financial advisor could have not nicer or more patient with my questions More

by Cindy Hinske
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Swansinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Vasile
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Cindy, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2024

Very friendly. They also were very good at explaining everything and all the car's features. More

by Dave Zavesky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Vasile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you, Dave! The Ken Ganley Subaru Wickliffe team looks forward to serving you again! Enjoy your new ride!

May 20, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Dave, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2024

The staff especially the salesman Jeff Leovic & James Callendar were terrific! Very clean and ample selection More

by SHAASE110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Lunar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know that Jeff, James & the rest of our team at Ken Ganley Subaru Wickliffe were able to provide you with a terrific experience! Thanks for highlighting our clean facilities and great selection. We appreciate your feedback!

May 20, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2024

They fit me in with no appointment after I had a questionable battery. Giovanni Casella was awesome. their customer service is unparalleled. They checked it, determined it needed to be replaced, and More

by Kachurek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovani Casella
May 16, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 15, 2024

3rd car leased here. I wouldn't keep going back if it wasn't a good experience. More

by Kmcnichol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Callender
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Papa - Sales
May 15, 2024 -

Ken Ganley Subaru Wickliffe responded

We really appreciate you taking the time to leave Ken Ganley Subaru Wickliffe this awesome review, thank you!

May 15, 2024

I enjoyed working with Joe Vitale he was very helpful and pleasant. I wish that the office would send out reminders about getting your oil changed. They have stopped doing that More

by kayep2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi! We're glad to know that Joe was able to assist you at Ken Ganley Subaru Wickliffe. Your feedback about the oil change reminders is noted and we'll consider it for improvement. Thanks a lot!

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