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Kelly Honda

Lynn, MA

Overview
Employees
Reviews
Vehicles
4.5
1,354 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,354 reviews

May 12, 2024

They were pushy, wouldn’t let me leave and ultimately talked me into a terrible deal. More

by Cathyanne04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t remember
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May 14, 2024 -

Kelly Honda responded

We are sorry to learn about this, Cathy,. Please feel free to reach out to us directly at 781-595-5252 so we can look into this further. Thank you!

Helpful
May 09, 2024

Our salesman Jonathan was very upfront and honest about everything, such a gentleman, best experience we have ever had!!! More

by keith.doney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Kelly Honda responded

Hi Keith! We just wanted to each out and say thank you for sharing your feedback with us! It is great to see that you had the opportunity to work with Jonathan and he took such great care of you! If there is anything else we can do for you, please do not hesitate to reach out!

Helpful
May 09, 2024

Very nice dealer, they really make everything easy . Juan it’s very honestly and have a good service More

by Marcoss01Contrerass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Tabares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Kelly Honda responded

Thank you so much, Marcoss! We are happy to see that you had the opportunity to work with Juan and he took excellent care of you! If there is anything else we can do for you, please do not hesitate to reach out!

Helpful
May 08, 2024

amazing customer service , and impressive how hard everyone works to show you they care for the customers More

by lissandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Grigoryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Kelly Honda responded

Thank you so much, Lissandra! We're thrilled to hear that you had an amazing experience with us. Our team works hard to ensure that every customer feels cared for and valued, so it's fantastic to know that our efforts are appreciated. We look forward to serving you again in the future!

Helpful
May 04, 2024

Best experience ever and Thank you Amy for your help and time , we appreciate you. More

by vrai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Grigoryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Kelly Honda responded

On behalf of Amy, you are more than welcome, Vrai! Thank you so much for your kind words - we are happy to know that you had such a great experience with us!

Helpful
May 04, 2024

Nice place and nice experience with good service when I went there , and the team was helpful More

by vrai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Grigoryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Kelly Honda responded

That is great to hear, Vrai! We are glad that you had such a great time working with Amy and both she and the team took excellent care of you! Thank you so much for taking the time to share this with us!

Helpful
April 27, 2024

The buying process was easy. Staff is professional and super helpful. Service center is always speedy. More

by arogers0413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rumson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Kelly Honda responded

Thank you so much, arogers0413! We are happy to know that you had a pleasant experience and Jeff and the team took excellent care of you and your Honda! Please do not hesitate to reach out if there is anything else we can do for you!

Helpful
April 26, 2024

Excellent customer service they treat the client like family very happy with the result. I highly recommend More

by Ely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Monroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Kelly Honda responded

We love to hear that, Ely! It is great to know that Jose and Alex took excellent care of you and made you feel at home. Thank you so much for your recommendation!

Helpful
April 24, 2024

Christine is awesome thank you ! ! Very professional she took her time explaining the process and made me feel at ease. It was easier than I expected as a first time buyer . Thank you More

by R Jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Delorbe
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May 09, 2024 -

Kelly Honda responded

Thank you, R Jordan! We're pleased to hear that Christine provided you with excellent service and made your first-time buying experience easier than expected. It's great to know that she took the time to explain the process and made you feel at ease throughout. We'll be sure to pass along your kind words to Christine!

Helpful
April 17, 2024

The dealership is great and affordable , services is great too. Wonderful customer services. Thank you. More

by Wilsonochie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Laparra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Grigoryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Delorbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nestor Monroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Caceres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Isales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Monroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Michael
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Apr 24, 2024 -

Kelly Honda responded

Thank you, Wilson! We're thrilled to hear that you had a great experience with our dealership and found our services affordable. Providing excellent customer service is our top priority, and we're delighted that you had a wonderful experience. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

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