Juettner Motors Inc.
Alexandria, MN
Filter Reviews by Keyword
By Type
12 Reviews of Juettner Motors Inc.
I was nervous about buying a car online just from pictures and talking with a salesman mostly through email. This was a first for me. My salesman, Morgan Hauer was awesome. I got a great deal and fel pictures and talking with a salesman mostly through email. This was a first for me. My salesman, Morgan Hauer was awesome. I got a great deal and felt at ease through the whole process. A shout-out to Tom for a great deal on the Simonize GlassCoat. The car was delivered to my home in Glendale, Arizona. It was a great experience from start to finish! More
Had our Jeep towed to Juettners on July20, 2023. It had under carriage damage from hitting a piece of concrete in the road. It sat there for two weeks before they put it on the rack to estimate the It had under carriage damage from hitting a piece of concrete in the road. It sat there for two weeks before they put it on the rack to estimate the damage. In the mean time, we had to rent a car from July 21 to the date it was finally fixed, August 30, 2023. At almost $100 a day for the rental, we paid almost as much for the rental as the repair bill. Two weeks of that rental bill, Juettners didn’t even bother to look at the vehicle. The level of incompetence is mind boggling. They take no responsibility for what other body and service shops know is the standard operating process. Juetners should be ashamed of their methods of operation, but apparently they are not competent enough to know better. Shameful place of business. More
I drove my car there on 1-23-23 to get new instrument cluster programmed to car and after having my car over 3 hrs longer than supposed to they pushed the car out no longer starts and they are unwilling cluster programmed to car and after having my car over 3 hrs longer than supposed to they pushed the car out no longer starts and they are unwilling to fix it. They don't take any responsibility, i had to pay to tow it 35 miles home, they erased my keys programming so the car is junk. They said they programmed the key, liars 2 keys are needed for that and i only had 1. They victim blame. Blaming it on the starter, transreceiver, wiring.... When any person can see they triggered the PATS security system by the flashing light and code 15( key not programmed to car). They are rude, incompetent and down right liars and thieves.. And the best part.. They told me to take it to a mechanic! I replied.. Thought that's what i did but apparently not.. DROVE CAR THERE, TOWED IT HOME.. NOW IT'S JUNK THEY SHOULD PAY TO GET NEW KEYS CUT AND PROGRAMED TO CAR! AND THE MANAGER KNOWS NOTHING WHEN I TALKED TO HIM ALL HE COULD SAY WAS I DON'T HAVE A ANSWER FOR THAT.. TAKE RESPONSIBILITY! Codes on car 1260 and B1601.. No PATs Issues obviously before their so called mechanic touched my car since i drove it there.. And they didn't bill me.. since they claim they did nothing wrong wouldn't i get a bill?? And under my service reports... No info available for that day... They don't want to admit their mistakes.. Causing me to no longer having a car that starts.. And is now junk.. Will be suing them to get compensation for cost of my car. AVOID THESE LYING CROOKS More
Morgan Hauer and crew did a great job answering my multitude of questions over several days and got the deal as a result. Some others were slow to respond or didn't respond at all. They gave me an e multitude of questions over several days and got the deal as a result. Some others were slow to respond or didn't respond at all. They gave me an estimate on my trade-in with just a couple photos and basic information and that is what they gave me in the end. Not too often that you'll see that! More
Finding a car that addresses my wifes mobility issue. We have been driving a very nice suv which became difficult for my wife to get into and out of due to a sudden mobility problem. Dick Seibert, our sal We have been driving a very nice suv which became difficult for my wife to get into and out of due to a sudden mobility problem. Dick Seibert, our sales consultant from Juettner Motors, found us a car, a new Chrysler 300, which worked wonderfully in addressing her problem. We knew he would because we have purchased our previous 2 vehicles from him and both vehicles fit our needs and desires perfectly. We will continue to buy any future vehicles from Dick and Juettner Motors and recommend both highly to anyone considering purchasing a vehicle. We absolutely love this Chrysler 300! More
Everybody treated us like "Family". Great bunch of guys. Dick Seibert helped us with our purchase at this dealership. He was great! He made the experience fun and very enjoyable. Everyone at this dealership Dick Seibert helped us with our purchase at this dealership. He was great! He made the experience fun and very enjoyable. Everyone at this dealership made us feel like "family". Way to go guys! More
Great experience, 2015 F-150. Willie did everything and more to get us into a new F-150 even though we stretched the process out over 4 months. Very happy with my new truck. Willie did everything and more to get us into a new F-150 even though we stretched the process out over 4 months. Very happy with my new truck. More
Satisfied Jake and the crew were great to work with. They will find what you need and make the experience satisfying. Love my new Ford. Thanks Juettner Motors. Jake and the crew were great to work with. They will find what you need and make the experience satisfying. Love my new Ford. Thanks Juettner Motors. More
Poor sales support Bought a 2007 F150 with the assurance that it was taken care of & good mechanically condition. Bought on good faith thinking as it would be safer than Bought a 2007 F150 with the assurance that it was taken care of & good mechanically condition. Bought on good faith thinking as it would be safer than using Craig's list or a personal purchase> WRONG.. With less than 20 days, had to replace the radiator & then had to get new bearings for the front end. They first declined that there was a problem with the bearing as their mechanics could not fix it. One local stop in Buffalo, they found the problem & fixed it. Of course I have put out over a $1000 on repairs that should of been fixed by the dealer. I first gave a positive review as this all happen the next day but I wouldn't trust this dealer as I have expressed to friends & co-workers. More