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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
189 Reviews

189 Reviews of Joseph Buick GMC - Service Center

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May 31, 2024

Great service from the dealership. Only provided me with the service I needed in a timely manner More

by JFLASHGORDON794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry in the service department
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Helpful
May 25, 2024

Clean ,fast, and courteous ,, service manager came and explained other maintenance that needs to be done, All services was great. Thanks More

by AEOSTAPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service techs
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May 29, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 24, 2024

Service desk , was just rude . They lady checking me out was very nice and even was questioning my payment and the service desk saw that she was looking at the total and came back More

by ALLOWRY88
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was a girl who was at service desk
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Helpful
May 24, 2024

Wonderful experience. No problems. Service was quick and on time. Communication was great with no surprises. More

by GHAKEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry, service dept.
Report | Print
May 29, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

Helpful
May 24, 2024

Greeted immediately. Told to make myself comfortable in the lounge. Lounge area is very clean and comfortable. Coffee available. In no time my service was complete and More

by jlkjackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
May 23, 2024

I love bringing my car to this dealership because they are very kind and very professional. I feel like I can trust them and ask any additional questions that I may have. Plus, I love the fact that they h More

by greene601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 29, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 22, 2024

They had called and went over what needed to be done in a timely manner. Provided the estimate and work was completed by the following day. More

by dan.denier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
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May 29, 2024 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
May 22, 2024

I had routine maintenance done to my 2020 Buick and the employees were friendly, courteous, and very efficient, especially with Terry at the service desk. Highly recommend Joseph Buick Service. More

by GMABOAT70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry 5 star
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May 30, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
May 19, 2024

The experience was fast,and quick,I like the service . This is my number one place. . More

by thomas651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Thomas, and it's great to hear about your excellent experience here at Joseph Buick GMC.

Helpful
May 18, 2024

Service was very fast. I did not say more then 10 words to anyone. Has no problems all went well. More

by CWEESE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to leave us a five-star rating. We truly appreciate your business.

Helpful
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