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Joe Rizza Ford Lincoln - Service Center
Orland Park, IL
1,632 Reviews
1,632 Reviews of Joe Rizza Ford Lincoln - Service Center
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April 03, 2023
This dealer stated I would need to pay a diagnostic fee for them to assess my vehicle before they would process an official manufacturer safety recall which I received in the mail for my vehicle. I spoke for them to assess my vehicle before they would process an official manufacturer safety recall which I received in the mail for my vehicle. I spoke to the service manager for probably 15 minutes. I'm baffled a dealer would behave this way. More
by metagold
Employees Worked With
Helpful April 15, 2022
Try to avoid there service they are Scammers Scott at the service department said $59 for oil change and tire rotation, Than he charge me almost $144 including $31 for oil Disposal he is a liar trying t the service department said $59 for oil change and tire rotation, Than he charge me almost $144 including $31 for oil Disposal he is a liar trying to cheats custmors money when I catch him he said stop by I will give you $50 back I told him no the difference is more he said take it or leave it with Attitude , Unfortunately I have to take my business somewhere else and I will never use this dealer again I also send a message to the dealer management nobody answered and I’m willing to complain with Ford Lincoln also Better Business Bureau also I will call the city of Orlandpark. Because I want everybody knows about this and everybody be careful when you deal with them they will steal your money. More
by Saad
Employees Worked With
March 17, 2022
I had an issue with my 4WD not engaging on my 2019 F-250 Super Duty. I reached out to Scott Sciaky and he scheduled an appointment within a few days. This was in January and I use my F-250 Super Duty for Super Duty. I reached out to Scott Sciaky and he scheduled an appointment within a few days. This was in January and I use my F-250 Super Duty for some plowing so I was concerned about getting my truck back. No worries, as the day after I dropped my truck off I received a phone call that my truck was finished and repaired under warranty. I appreciate Scott Sciaky and Mark Stephens taking care of me and my vehicle in a professional and timely manner. Scott is always courteous and attentive. And, a thanks to Joe Rizza Ford for their great customer service and clean facilities. More
by Somebody
December 08, 2021
I am super disappointing The main reason why I brought the vehicle wasn’t fixed instead of telling me that I need to replace the entire windshield which has nothing to do with the problems I own multipl the vehicle wasn’t fixed instead of telling me that I need to replace the entire windshield which has nothing to do with the problems I own multiple vehicles and none of them from Rizza they are super disappointing I took a Lincoln to the Rizza Lincoln they told me to take it back to whoever sold me the vehicle they claimed the vehicle has been in a flood and the vehicle has been fixed by Libreville Lincoln in Highland Park Lincoln they both confirmed that the vehicle has no sign of been in a flood. Consider you guys are next-door to me and your price are very reasonable I would rather take my vehicles up there but unfortunately I’m going to I’m going reject it the salesman put so much Markup $30,000 above the MSRP prices is ridiculous OK I agree on those price term decide to trade my vehicle they lowball me for almost $8000 I went to auto dealership they gave me $8000 more what they were offering this is not right there’s not a way of doing business Markup $30,000 above the MSRP That’s very not inviting at all and I’m so disappointed you guys are next-door to me I would rather service all my vehicle with you guys but instead I have to travel all way to Highland Park or Naperville all Schaumburg to get my service done some need to be doneThe only silver lining is your service prices certain prices much competitive than Schaumburg and Naperville specially on the Cadillac side. The only silver lining is your service prices certain prices are much competitive than Schaumburg and Naperville specially on the Cadillac side More
by mekouscab14
Verified CustomerEmployees Worked With
Jim Allegretti
December 06, 2021
Very disappointed in the service department and especially the service manager. Very unprofessional and rude little man especially the service manager. Very unprofessional and rude little man More
by Melissarose
November 23, 2021
I recently brought my 2010 Ford Mustang in to the dealership for a variety of services. Gary precin, Ike, and Dave Claster provided me exceptional service at an unbeatable price. dealership for a variety of services. Gary precin, Ike, and Dave Claster provided me exceptional service at an unbeatable price. More
by Grant
November 08, 2021
Friendly Clean Classy good service American made Cars very Impressive reputable I have been a loyal Customer very Impressive reputable I have been a loyal Customer More
by FRANANGEL2010
