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Joe Myers Toyota

Houston, TX

1.8
341 Reviews

19010 Northwest Highway

Houston, TX

77065

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Showing 341 reviews

May 25, 2024

This place is just filled with a bunch of incompetent and inept employees. It took the service department 5 times to fix my car horn and I had another issue they neglected to tell me about. The customer serv More

by Moe
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney, Justin
May 30, 2024 -

Joe Myers Toyota responded

Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience and frustration you experienced with the service department and the level of customer service you received. Providing reliable service and exceptional customer care are our top priorities, and we regret that we fell short of meeting your expectations. Your feedback regarding the multiple attempts to fix your car horn and the additional issue that was not addressed is concerning, and we apologize for any inconvenience this may have caused you. At your earliest convenience, please reach out to Jose Teran at Jteran02@joemyerstoyota.com and Scott Michael at SMichael@joemyerstoyota.com. They are dedicated to addressing customer concerns and ensuring that each customer receives the exceptional service they deserve. They will discuss your experience in more detail and work towards a resolution. We value your business and are committed to addressing any issues that arise. Please accept our sincere apologies for any inconvenience or frustration you experienced, and we appreciate the opportunity to address your concerns.

March 30, 2024

I stopped at Joe Myers Toyota to purchase a Camry, but I was turned off by the person cooking at the dealership. I did not mind him wearing a Trump baseball cap but when he started talking politics to custo More

by Bulls_on_parade
Recommend Dealer
No
Employees Worked With
Can't remember the person's name
Apr 01, 2024 -

Joe Myers Toyota responded

Thank you for taking the time to leave a review about your experience at Joe Myers Toyota. We sincerely apologize that your visit was interrupted by a political conversation. We strive to create a welcoming and neutral environment for all our customers, regardless of political affiliation. Political discussions among staff or with customers are not appropriate in our dealerships. We understand your disappointment and hope this incident did not completely deter you from considering Joe Myers Toyota for your Camry purchase. We value your business and hope to demonstrate our commitment to a neutral and welcoming environment in the future. Please contact Rodney Feltus at Rfeltus@joemyerstoyota.com or by phone at 281-653-5192 and we will do our best to make this better.

February 26, 2024

Dealer was wonderful help, professional and worked with all my needs… JP was very specific with the details on the vehicle. Roel with financial was awesome outstanding… More

by jbena2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roel with finance PJ with sales
Feb 27, 2024 -

Joe Myers Toyota responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

September 10, 2023

Come on folks, don't try to add an additional $3,999 to the price of a Prius and call it addendum. That is pure gouging. More

by wcroswell
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Rachel Lane
Sep 12, 2023 -

Joe Myers Toyota responded

We're genuinely sorry to hear about your unsatisfactory sales experience. Providing excellent customer service is of the utmost importance to us, and we deeply regret any disappointment you've encountered. Your feedback is valuable, as it allows us to address areas where we can improve. We would appreciate the opportunity to learn more about your specific situation. If you're willing, please reach out to us directly so we can gather more details and work towards a solution. Your satisfaction is our priority, and we hope to have the chance to make things right and regain your trust. Thank you for bringing this to our attention. Please contact Rodney Feltus at Rfeltus@joemyerstoyota.com or by phone at 281-653-5192 and we will do our best to make this better.

September 10, 2023

Everything was fine I pay 57500 in cash and they couldn’t offer a gift new car was missing floor mat they could have offer them or something More

by frazasghar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
kenneth hutchings, Nikki Van Doran, Daniel Flores
Sep 12, 2023 -

Joe Myers Toyota responded

We're genuinely sorry to hear about your unsatisfactory sales experience. Providing excellent customer service is of the utmost importance to us, and we deeply regret any disappointment you've encountered. Your feedback is valuable, as it allows us to address areas where we can improve. We would appreciate the opportunity to learn more about your specific situation. If you're willing, please reach out to us directly so we can gather more details and work towards a solution. Your satisfaction is our priority, and we hope to have the chance to make things right and regain your trust. Thank you for bringing this to our attention. Please contact Rodney Feltus at Rfeltus@joemyerstoyota.com or by phone at 281-653-5192 and we will do our best to make this better.

August 28, 2023

They didn't actually have the advertised car in stock, but said it was on order. After all of their unnecessary options and add-ons, the price was almost $10,000 more than advertised. There was no way tha More

by jaysigel
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Daniel Flores
Sep 05, 2023 -

Joe Myers Toyota responded

We're genuinely sorry to hear about your unsatisfactory sales experience. Providing excellent customer service is of the utmost importance to us, and we deeply regret any disappointment you've encountered. Your feedback is valuable, as it allows us to address areas where we can improve. We would appreciate the opportunity to learn more about your specific situation. If you're willing, please reach out to us directly so we can gather more details and work towards a solution. Your satisfaction is our priority, and we hope to have the chance to make things right and regain your trust. Thank you for bringing this to our attention. Please contact Rodney Feltus at Rfeltus@joemyerstoyota.com or by phone at 281-653-5192 and we will do our best to make this better.

August 20, 2023

My son and I both were looking for new Toyota Corollas. Me a LE and him a hybrid. Our first stop was Joe Myers. I had bought from them two Corollas before. We went in saying we were starting our search More

by mpotter1
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Daniel Flores
Aug 23, 2023 -

Joe Myers Toyota responded

We're truly sorry to hear about your negative experience. Our team aims to provide the best service possible, and it's disappointing to learn that we fell short of your expectations. We take your feedback seriously and will use it as an opportunity to improve our services. Please contact Rodney Feltus at Rfeltus@joemyerstoyota.com or by phone at 281-653-5192 and we will do our best to make this better.

July 06, 2023

Worst dealership I have ever been to. They charge significant dealer markups. Very arrogant in their approach. Stay far away from this place. There are a lot of other Toyota dealership More

by mdelucaak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Flores
Jul 13, 2023 -

Joe Myers Toyota responded

we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.

May 30, 2023

They gave me a 2018 subaru with a bad fuel pump and blamed it on me after I had it for 4 days. Take it in they give it to me taken apart and instead of fixing anything like the new battery it needed th More

by Manuelrodriguez175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laura, Fred English and every one he works with., kenneth hutchings, Nikki Van Doran, Daniel Flores
Jun 07, 2023 -

Joe Myers Toyota responded

we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.

May 29, 2023

Went to Joe Myers Toyota in Jersey Village to test drive a RAV4 salesman were immediately trying to sell me the vehicle. I was pressured lied to they took the sticker price off the window and put it in like More

by Mebecrazy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Flores
May 30, 2023 -

Joe Myers Toyota responded

we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.

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