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Joe Machens Toyota - Service Center

Columbia, MO

4.4
577 Reviews

577 Reviews of Joe Machens Toyota - Service Center

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October 07, 2023

Great dealership! We don’t go anywhere else for our business and personal needs. Establish a relationship with them and you will not be disappointed. More

by clehnen1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Story
September 21, 2023

I dealt with helpful and knowledgeable people who made the process easy. Thank you, Justin and others, whose names I do not know! More

by The old lady
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
August 30, 2023

Good recommendations from the mechanic, very thorough inspection. Helpful staff, but service takes longer than promised. More

by sastanley07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Another woman service advisor not listed.
August 15, 2023

I fee the service was accurate and at a reasonable charge. I use this service for all my Toyota’s checkups. More

by ghennigh31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

Terry was amazing guiding me through all the options available and explaining the services provided More

by Gumby
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Gumby responded

Thanks Terry

June 13, 2023

I received fast excellent service. The gentleman who helped me was kind and accommodating to what I needed. More

by Jmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

Bought new tires, charged twice. They forgot oil change twice. Lost my key fob.yuk! More

by Disappointed in service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie and a new young man, no name.
December 13, 2022

Terry, the service rep, is always great to work with and the service team is great. They finally found why my tire was losing air. More

by longtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2022

They took excellent care of my pickup. It took awhile but the atmosphere was excellent. More

by RB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gambilian
September 09, 2022

Machens is the only place we have our Toyotas serviced. They do great work. Sometimes a little pricey. More

by mckenneyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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