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Orr Ford

Stonewall, LA

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267 Reviews

250 Hwy 171

Stonewall, LA

71078

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267 Reviews of Orr Ford

April 06, 2021

Very casual and inviting atmosphere. No pressure sales tactics at all! From salesman to finance, there were no surprises in price nor payment expectations. Very first time in financing a vehicle, and I ha More

by TRV73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Poovey, Sam in Financing
April 05, 2021

Charged 100 dollars do do and oil change on a 2013 f-150 was not pleased with the price at all didn’t even fill my windshield washer fluid up but charged for it an oil change and a air filter More

by pope.daniel26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Pratt, DeDe Mitchell
April 05, 2021

Dealer had my truck for 3 months. Went in with a front end noise they rebuilt rear end, still has the front end noise and hasn't touched truck in 2 weeks. Towed it to another dealer. More

by J.LAWRENCE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Farrer
April 05, 2021

The salesman was all help when I was buying the truck but after I purchased it things changed. I bought a new vehicle that need some repair and detailing done and it took 2 weeks to get some of it done and s More

by Pam Ward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben
April 01, 2021

Enjoyed working with Eldorado and making this deal happen. The only reason it wasn't 5 stars is due to them forgetting to put the temporary tags in the vehicle and letting me leave. Other than that al More

by DUSTINMARTIN22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eldwardo
Apr 02, 2021 -

Orr Ford responded

Thank you, Dustin, for your feedback on your recent visit to Orr Ford. I'm glad to hear that Eldwardo was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase, Dustin!

March 28, 2021

Our new truck experience was great. The sales people were amazing and they were very welcoming to our puppy which is always a plus. I am especially thankful for the help they provided to unload my old truck More

by JOSH.MCPHEARSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Grant
Mar 28, 2021 -

Orr Ford responded

Thanks for sharing your thoughts, Josh, about your experience with Orr Ford. We appreciate your business and hope to see you again soon!

March 27, 2021

I was very pleased with how quick my truck was ready. I will bring my truck back when it needs the next oil change. Great job! More

by SEPULVADOBR97227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
Mar 28, 2021 -

Orr Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 26, 2021

Everything went well and Ed was very helpful and he explained everything about the truck very well and everyone there was very nice and helpful and made the experience go easy and well. More

by MLABORDE1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Marquez
Mar 26, 2021 -

Orr Ford responded

Thank you so much for your excellent review! We are so glad that Ed had the opportunity to work with you, and we are thrilled that you found your experience with him to be a positive one. We hope you enjoy your new truck! Please don't hesitate to reach out if you need anything else.

March 26, 2021

Lance in service Dept. was very professional and helpful!! Thanks for helping me out on a Saturday. Mechanic in the shop explained everything in great detail that he was going to be working on. More

by CHRISGUILLORY2688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Nugent
Mar 27, 2021 -

Orr Ford responded

It's great to hear that Lance and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Orr Ford!

March 25, 2021

We received print service. The salesperson made sure they understood what type of vehicle we were looking for. The person handling the signing of the paper work made sure we understood and answered our quest More

by SWHICKS9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Farrer
Mar 26, 2021 -

Orr Ford responded

Thank you so much for your five-star review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Orr Ford!

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