Jim Trenary Chevrolet of Troy

They were horrible. I will never recommend this dealership to anyone and I love Chevy cars. I went in with a big down payment. No one came to me and asked what I was int I will never recommend this dealership to anyone and I love Chevy cars. I went in with a big down payment. No one came to me and asked what I was interested in. So I took my business down to Hannibal. Poage Chevy Buick. Guy with blonde hair. I think Austin was rude. Never going back not even for an oil change. I had 4000 for a down payment. Loss on a sale More

This dealership has taken the joy out of my vehicle purchase due to discount applied and then taken away. The further insult was the request for more returned than the amount of the discount given. I purchase due to discount applied and then taken away. The further insult was the request for more returned than the amount of the discount given. I would never send anyone to this dealership and regret having used them myself. More

jim ternary of Troy is a great place to buy and service your vehicle. Everyone is great to work with and extremely helpful. Could not recommend any more. your vehicle. Everyone is great to work with and extremely helpful. Could not recommend any more. More

Drove 60 miles to look at a truck they had sent me an email about. didn't buy it but bought a different one and they were great. Fair offer on trade and finance was fast and easy. It must have been ok be email about. didn't buy it but bought a different one and they were great. Fair offer on trade and finance was fast and easy. It must have been ok because we returned 2 days later and my wife bought a truck.Once again trade was fair and Jamie in finance was great. On a scale of 1-10 I would give them a 12. Thanx, Jason, Jamie and everyone else. More

Jim Trenary in Troy, Missouri sells wrecked vehicles that have been repaired and they cover the whole thing up. They scammed us, STAY AWAY!! Jim Trenary in Troy sells wrecked vehicles that have been repaired have been repaired and they cover the whole thing up. They scammed us, STAY AWAY!! Jim Trenary in Troy sells wrecked vehicles that have been repaired and they cover the whole thing up!!!!!! More

Warrenty I had to have my car towed today...When I talked to them and asked for a loaner, they told me they have none... Isn't there a lot full of used ve I had to have my car towed today...When I talked to them and asked for a loaner, they told me they have none... Isn't there a lot full of used vehicles... I am so done with this place.. You would think they would want you to keep coming back .but as of right now my answer is I will not.. More

Inconvenient If it’s not one thing it has been another. Gave me the run around on the title, didn’t have me on “the books” when I showed up for an appointment when If it’s not one thing it has been another. Gave me the run around on the title, didn’t have me on “the books” when I showed up for an appointment when I was told to come on down, used black electrical tape to “fix” the electronic seat mechanism and have not fulfilled my requests when car has been dropped off/purchased. I don’t live in town and am not making another trip down there again. More

Bad luck for me. Your brakes need replaced. No they didn’t 9 months later. My trucks vibrating. We changed your ball joints. Ball joints weren’t the problem. Transmiss Your brakes need replaced. No they didn’t 9 months later. My trucks vibrating. We changed your ball joints. Ball joints weren’t the problem. Transmission torque converter was. Now I find that my exhaust system wasn’t tightened down. More

shady Be very careful working with these guys. Things they do should be elegal. Went to buy a car from them had a deal on paper, came back the next day to b Be very careful working with these guys. Things they do should be elegal. Went to buy a car from them had a deal on paper, came back the next day to buy the car and they raised the prices 4000.00 More

Awesome dealership Completely blown away. After being jerked around for 4 days by multiple other dealerships and countless hours wasted I have finally been taken care of Completely blown away. After being jerked around for 4 days by multiple other dealerships and countless hours wasted I have finally been taken care of. I inquired about a Buick Lacrosse online and was immediately contacted by the online sales specialist Mark. I told Mark about my mistreatment at other places and my lack of hope. Mark asked me exactly what I wanted and monthly price. Mark didnt waste my time he was honest and asked ahead of time if my deal was even doable before I drove the 45 min drive to them. When I got there he wasted no time with my deal and went directly to Don the new car salesman. Don introduced himself and again asked me what deal I was seeking. He didn't hesitate or mess with me at all. Don looked me eye to eye and said I will get you that deal and put you in that Buick today. That's exactly what happened too. I got the exact car I wanted at the exact price. When all hope was gone Mark and Don from Jim Trenary stepped in and fixed me up. They got me out of my crappy Suntrup car and into a certified 2017 Buick Lacrosse. Thank you so much. A job well done gentlemen. You have my future business and my family's. I will be recommending you to all my coworkers and friends too. More