Jim Pattison Hyundai Coquitlam

Wayne Hsu was thorough, patient, helpful & provided good customer service. Maha, the Finance Manager, was professional, detailed, patient and explained all the options. She was approachable, kind and her po customer service. Maha, the Finance Manager, was professional, detailed, patient and explained all the options. She was approachable, kind and her post-purchase customer service was excellent, she goes above and beyond. We had a good experience at this dealership! More

Always feel comfortable at JP Hyundai. Service appointments are always efficient and pleasant. The purchase of our Santa Fe in 2019 was a surprisingly pleasant experience! No anxiety……which is r appointments are always efficient and pleasant. The purchase of our Santa Fe in 2019 was a surprisingly pleasant experience! No anxiety……which is rare for me!! More

We purchased a Hyundai Kona from the JP Hyundai dealership in Coquitlam and are so pleased with how well we have been treated there. The people are very respectful and prompt. We could have bough dealership in Coquitlam and are so pleased with how well we have been treated there. The people are very respectful and prompt. We could have bought from a much closer dealership but chose the Hyundai Coquitlam dealership because of the people there and the selection. We will be back to Hyundai Coquitlam when we want to purchase another vehicle. We highly recommend this particular dealership to friends and family. More

Have been going here for service since I bought my Sonata in 2008. Best service department, always has done a good job, and keeps me updated on progress. Very polite and friendly. in 2008. Best service department, always has done a good job, and keeps me updated on progress. Very polite and friendly. More

I normally stay as far away as humanly possible from car dealerships. Unfortunately, I needed a new car as mine finally died. My daughter and her husband are regular customers of this dealership and recomme dealerships. Unfortunately, I needed a new car as mine finally died. My daughter and her husband are regular customers of this dealership and recommended them for my car purchase. I haven't bought a new car since 2006 so the experience and cars in general have changed a lot. As a senior, I wasn't overly comfortable going into the process, but Maha in the Finance office in particular made it far easier and actually enjoyable ... even while parting with loads of money. She was funny and genuine to work with. Bahbak in the sales department was also fantastic. Very patient with me and my lack of technology aptitude and took the time to show me around, introduce me to the service people and answered all my questions professionally. They both made me feel very valued as a customer unlike other Hyundai dealers in the lower mainland who I also visited. Great service experience, and got a nice new car. Thank you very much to Jim Pattison Hyundai Coquitlam. You've got a great group of employees and great product. More

Although we purchased an Elantra GT in 2014 - This transaction was initiated and almost completed including trades (except for a the final inspection of the vehicle ) ON LINE - (w transaction was initiated and almost completed including trades (except for a the final inspection of the vehicle ) ON LINE - (with the assistance of Product Advisor David Lee ) More

Kevin (Yu), I want to say thank you as you have provided an excellent service to us. We have a 2019 Kona EV that we bought from Lougheed Hyundai. One of my friends who got a 2020 Kona EV received a call fro an excellent service to us. We have a 2019 Kona EV that we bought from Lougheed Hyundai. One of my friends who got a 2020 Kona EV received a call from your location asking them to book an appointment for the recall. I did not get a letter (like they did before) or a call regarding this recall. So I called JP Hyundai and I got you on the line. You were very helpful, professional and quickly assisted our needs and got us the appointment. You truly look out for customer like us and care about each one of us. Thank you for helping me and I truly appreciate. Rita Hui More

Thank you for to Jim Pattison Hyundai Coquitlam and especially to Kevin Yu, for his super excellent customer service and his personal touch and care in getting my Hyundai accent serviced all these past especially to Kevin Yu, for his super excellent customer service and his personal touch and care in getting my Hyundai accent serviced all these past years at your dealership. After I first bought my car at Hyundai Kingsway in 2012 and moved to Coquitlam in 2013 and later moved to Langley in 2016, I have been sending my car to Hyundai Coquitlam for servicing and change of parts and snow tyres, too. Kevin Yu does not, just do an excellent job but he gives his best and he will go all out to assist you in every way possible. After his promotion to Parts and Service Manager, he still attends to my calls and personally, book my appointment every time I call up for my car to be serviced or if my car parts need to be changed. He will always advise me in a very professional manner and I trust him more than 100% to get my car fixed! During my previous car servicing and change of new wipers in late August 2020, Kevin was sitting in his office and when I walked in through the door, he got up immediately to greet me and after my car was done, he personally dealt with my payment at the counter and he then walked outside with another customer and I to show us where our cars were parked. His super excellent customer skills is way beyond words, his humility and his professionalism goes beyond being a Parts and Service Manager. You are the best, Mr Kevin Yu! I will still drive through highways and cross bridges from Langley to Hyundai Coquitlam to get my car serviced at all times. Kevin, I mentioned that I will not change my car, not unless I have to, as you have helped take care of my accent all these past years but who knows, one fine day, if I do strike the lottery, I may change my mind! Once again, thank you so much! Alice Langley BC More

I took my hyundai Elantra for replacing transmition fluid heat sensor + reconditioning the transmition fluid, the total it cost me $919.17 It will cost me less than $700.00 if I brought it to other Hyunda heat sensor + reconditioning the transmition fluid, the total it cost me $919.17 It will cost me less than $700.00 if I brought it to other Hyundai dealers. That is rip off for that kind of service. Mohamad is the service advisor, he is NOT A trustworthy advisor. I will NOT recommend HIM as service advisor. More

I had a very good experience as always! Frank was an amazing sales advisor, very friendly and not too pushy , made me so comfortable to choose my car ! I am very happy with their service. amazing sales advisor, very friendly and not too pushy , made me so comfortable to choose my car ! I am very happy with their service. More