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Jim Norton Chevrolet

Broken Arrow, OK

4.8
673 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 673 reviews

April 09, 2024

Very clean and inviting very Friendly staff and friendly services, Rob and Austin went above and beyond More

by cwgrlunlimited07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Jim Norton Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Rob and Austin assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Courtney, Jim Norton Auto Group

April 06, 2024

Melody provided excellent service. The establishment was amazing, made sure I was comfortable and answered any of my questions and concerns. More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Jim Norton Chevrolet responded

Thank you for writing this amazing review for our team! At Jim Norton Chevrolet, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

April 04, 2024

I experienced a great deal on two vehicles but it was bit expensive but it was worth it when I had a vehicle that was unsafe to drive and I made my fiancee very happy to get him a vehicle he been wanting More

by Casaundra Parham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Jim Norton Chevrolet responded

Thank you for visiting Jim Norton Chevrolet, Casaundra. We are glad that we could provide an overall positive car-buying experience and appreciate your feedback. We are always checking our competitor’s prices so we can offer our customers the best pricing. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Sales Manager, David Patuto, dpatuto@jimnortonchevy.com, 918-259-9253. Sincerely, Courtney, Jim Norton Auto Group

April 04, 2024

Melody's work ethic is shown in the gym and on the sales floor. I know who I'll be contacting for my next vehicle in the future. I'm happy to see the impact she's had on other's and look forward to her cont More

by andrewmontoya99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Jim Norton Chevrolet responded

Thank you for the kind words, Andrew. We're glad to hear that our team provided you with a positive experience. Sincerely, Courtney, Jim Norton Auto Group

March 30, 2024

Very attentive, informative, and not pushy. Everyone that we met with was polite and professional. Would definitely work with them again and recommend to anyone. More

by peterm85w
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

March 30, 2024

I was very happy with the purchase process and the communication during that process. My salesman took care of all the running around and even moved all my things from my trade in to my new Equinox! More

by Julia Clayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jim Norton Chevrolet responded

Julia, thank you for taking the time to share your feedback regarding your experience at Jim Norton Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

March 30, 2024

We had a great experience! Everyone was so nice and helpful. They took time to explain everyhing. Jeana was wonderful! She was patient with us and so friendly! She made sure we More

by Esther
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Guel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jim Norton Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review, Esther. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jeana assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

Great worker! ! Super helpful throughout the entire process. Made it easy and quick. Love melody!!! More

by Andrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Andrea! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

I recently purchased a 2024 Chevrolet Trax from the seller Melody and I could not be more pleased with my experience. From start to finish, Melody was professional, knowledgeable, and went above and be More

by Anna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Jim Norton Chevrolet responded

Congratulations on your new Chevrolet Trax, Anna! Thank you for taking the time to write about your experience. It's great to know Melody and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

Melody directed me towards the right direction when it came down to my needs! Apart from her lovely personality, she was extremely patient with me!! More

by emicruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Jim Norton Chevrolet responded

Thank you so much for your feedback! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Melody. Please let us know if we can ever help you in the future. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

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