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Jim Hudson Acura

Martinez, GA

4.8
154 Reviews

3520 Washington Rd

Martinez, GA

30907

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Showing 154 reviews

May 21, 2024

Very clean store and nice people. 2 concerns about last visit: they said my tires would need replacing soon. Husband checked and disagreed. Also, hood was not closed completely wh More

by mmjs0750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
May 21, 2024 -

Jim Hudson Acura responded

We appreciate your feedback and are glad to know you found our store clean and staff friendly at Jim Hudson Acura. We apologize for any confusion regarding the tires, as well as the oversight with your hood. Your concerns will be addressed to ensure a better experience next time!

May 21, 2024

The service was professional and efficient. The communication was prompt. I liked the overall experience in the service center. More

by Galib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
May 22, 2024 -

Jim Hudson Acura responded

We're glad to know you found our service at Jim Hudson Acura professional and efficient. We strive for prompt communication, so it's great that this stood out in your experience. Thanks for the review!

May 11, 2024

Benjamin was great. He was personable and professional. He kept me informed of needed repairs and did not push me into buying from the dealership. I chose the dealership More

by b1bunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
May 13, 2024 -

Jim Hudson Acura responded

We're glad to know that Benjamin's professional and personable service made your experience at Jim Hudson Acura a positive one. It's important for us that our customers feel comfortable with their choices, so we appreciate you choosing us! Enjoy the new tires and drive safely out there.

May 08, 2024

The customer service was great. She kept me informed about the vehicle service process. He was great Wanda was 10 out of 10 when it came to my car. She was great.extemely attenti More

by step4stephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wanda Rollins
May 08, 2024 -

step4stephens responded

Wanda Rollins was great

May 08, 2024 -

step4stephens responded

The services was great.

May 08, 2024 -

step4stephens responded

My experience eas great

May 08, 2024 -

Jim Hudson Acura responded

Thank you for leaving Jim Hudson Acura a five-star review! We are delighted to know that Wanda was excellent and delivered a smooth experience.

April 28, 2024

Ben and the mechanics at Jim Hudson Acura did a great job servicing my car. I was in a hurry and they did a great job getting me out in a reasonable time with everything done well. More

by todarocj at gmail com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 29, 2024 -

Jim Hudson Acura responded

We're thrilled to hear about your positive experience with our mechanics at Jim Hudson Acura. We always strive to provide efficient and quality service. Thank you for your feedback and we look forward to assisting you again in the future.

April 27, 2024

Good customer service. A little pricey though. You get what you pay for when you want the best job done. Thanks goes to Benjamin Latimer and crew. Good Job. More

by tholli48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Latimer
Apr 29, 2024 -

Jim Hudson Acura responded

Thank you for your feedback. We're glad to hear that you were satisfied with our customer service and the quality of our work. We understand your concerns about pricing and we strive to provide the best value for our services. We'll pass your compliments to the team. Thanks again for your review!

April 26, 2024

Benjamin was courteous and helpful. He addressed all of my issues in a timely manner. More

by mckiejustice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
Apr 26, 2024 -

Jim Hudson Acura responded

Thank you for stopping by to review Jim Hudson Acura! We will pass along your kudos to Benjamin. Take care!

April 18, 2024

My experience with the dealership was smooth and professional they gave tour of the vehicle that decided to purchase and delivered it to my home. I would definitely recommend and purchase another ve More

by Jerrytelford73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 19, 2024 -

Jim Hudson Acura responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you found our service smooth and professional. We strive to provide top-notch customer service and are glad that you felt well taken care of during your purchase. We appreciate your recommendation and look forward to assisting you with any future vehicle needs. Thank you for choosing us!

April 07, 2024

My salesman Cordell is great. He has great customer service skills. I am very satisfied with him and my purchase. More

by Toye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan McGuire
Apr 08, 2024 -

Jim Hudson Acura responded

Thank you for your positive feedback about Cordell! We are thrilled to hear that he provided you with excellent customer service and that you are satisfied with your purchase. We appreciate your business and look forward to serving you again in the future.

April 06, 2024

The service department exemplified excellence in customer service. Antionette and Nick were great. They are well diverse in their specialty. More

by Blkpearl88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antionette
Apr 08, 2024 -

Jim Hudson Acura responded

Thank you for your positive feedback! We are thrilled to hear that Antionette and Nick provided you with excellent customer service. We pride ourselves on having a knowledgeable and diverse team to best serve our customers. We appreciate your business and look forward to serving you again in the future.

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