Jim Falk Chrysler Dodge Jeep Ram - Service Center

Once again, excellent service from my service advisor Sean Stamm and the mechanic team. Comprehensive diagnostic & repair procedures were completed flawlessly and within a reasonable time considering the Sean Stamm and the mechanic team. Comprehensive diagnostic & repair procedures were completed flawlessly and within a reasonable time considering the difficulty/complexity of the repairs. The service staff is friendly and reliable, and my vehicle was returned to me with all issues resolved. More

They didn't have what i needed for my Jeep. However, they got some pretty awesome workers there. So friendly. Thats how a workplace should feel like. However, they got some pretty awesome workers there. So friendly. Thats how a workplace should feel like. More

Thanks to service advisor Sean for assisting me with the repairs on my 2018 Ram2500. Excellent service & communications. repairs on my 2018 Ram2500. Excellent service & communications. More

The only thing I was disappointed was, I tried to check in online via the messages I was sent from your dealer said they would rotate my Tires and top off fluids neither was done. And when I tried to check in online via the messages I was sent from your dealer said they would rotate my Tires and top off fluids neither was done. And when I tried to check in online, it didn’t work. Service associate was very professional More

Customer service was professional friendly and efficient. The wait was reasonable. I wish he was more experienced when we took the car for a test drive. The wait was reasonable. I wish he was more experienced when we took the car for a test drive. More

Super helpful group of people always ready to help Friendly environment always treat me with aloha Friendly environment always treat me with aloha More

Good work, responsible, professional blah, blah blah. making your customers keep writing is a sure fire way toget no response making your customers keep writing is a sure fire way toget no response More

Phillip gave me excellent customer service but I do feel like my car was misdiagnosed a year ago. I was never informed to replace my main car battery at the same time as my auxiliary battery. I had to retur like my car was misdiagnosed a year ago. I was never informed to replace my main car battery at the same time as my auxiliary battery. I had to return a year later to replace my auxiliary battery because the auto/stop feature was malfunctioning again. Phillip was very helpful though and was able to bring the price down for me. More

Thank you to Phillip for excellent communication and efficient service! He made the process stress-free. efficient service! He made the process stress-free. More

Very fast and professional people, excellent service with speedy turn around on vehicles. Awesome customer service! speedy turn around on vehicles. Awesome customer service! More