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Jerry's Toyota

Baltimore, MD

4.1
865 Reviews
Jerry’s Auto Group is one of the top Chevrolet, Mitsubishi, and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Mitsubishi, Chevrolet, and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 865 reviews

May 31, 2024

Ryan was a great service advisor and had me in and out in no time! More

by jasonp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Have bought my last 5 cars from Jerry's Always satisfied with service department and tech staff.. More

by Ellen
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Amanda
May 26, 2024

We had the pleasure of working with Fergus Laughland while looking for a car and were impressed with his support. He asked well thought out questions, listened to our responses and helped us make our de More

by bill.carter1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fergus Laughland
May 30, 2024 -

Jerry's Toyota responded

Thank you for taking the time to provide such a wonderful review of your experience with Fergus! We appreciate your kind words and look forward to working with you and any recommended customers you send us!

May 25, 2024

They do a wonderful job. The advisor Jeffrey L was great. I like it that it does not take a long time to check in. More

by pat112000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Jerry's Toyota responded

It's our pleasure to serve you. Thank you for providing a wonderful review of your experience with us!

May 21, 2024

Work with the writer by the name of Jamie she was very professional and did a great job More

by melanie.green713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
May 23, 2024 -

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with Jamie! We appreciate your kind words and look forward to working with you in future visits!

May 16, 2024

They used to be much better before now not that great they even don’t give me my free car wash after the service and I did bought the car from this dealer and I should get free car wash with each service More

by safi95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Sanders
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bukowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray DeCastro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Morton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Jerry's Toyota responded

We are sorry to read your review, if you have any questions regarding service or car washes please email or call our GM, mattb@jerrystoyota.com

April 28, 2024

Salesperson Jonathan was so Very Nice and helpful and very professional I am so thankful for all his help More

by tyreesepate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid Delagarde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Reiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yong He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christa Kurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

tyreesepate responded

Yes

Apr 29, 2024 -

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with us!

April 25, 2024

Very professional, quick service in a comfortable environment. Kind service members willing to go the extra mile. More

by chuka.qrt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jerry's Toyota responded

Thank you for reviewing Jerry's so positively!

April 23, 2024

managers are worse then managers in used car dealerships, I am not sure if owner is aware of mangers shady practices, dealership not recommended at all, very, very bad experience, Salesman Lee was honest More

by fnsaikali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Bukowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray DeCastro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Jerry's Toyota responded

Thank you for providing feedback on your experience with us. We do apologize that your experience was a less-than-stellar one. We will provide your review to our management team for their attention to this matter.

April 22, 2024

A good and fast experience. Courteous and helpful. Clear explanation of my service and economical More

by leak113051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with us!

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