Jenkins Nissan

I am good with salesman very polite and knowledgeable I am satisfied now on thanks am satisfied now on thanks More

The experience I had with Alex was great. He made sure I was met with the right quality in the vehicle I chose and everything with the sale went great. Jason that is with the financing depart He made sure I was met with the right quality in the vehicle I chose and everything with the sale went great. Jason that is with the financing department, was also great and really helped close the deal. I would recommend Jenkins Nissan to anyone who is in the market for a new vehicle. More

The only complaint that I have is the wait. Gil Rodriguez is very pleasant. Took care of me as soon as I got there. But the wait, 3 hours for an oil change, is a first for me. I have taken my Gil Rodriguez is very pleasant. Took care of me as soon as I got there. But the wait, 3 hours for an oil change, is a first for me. I have taken my Nissan there before and never had to wait soooo lonnngg. The guys in the showroom were very kind. I'm sure is was not Gilbert's fault. He's a sweet heart. Thank you. More

We had a wonderful experience with Luis and everyone at Jenkins Nissan. We appreciated the kindness and customer service throughout the whole experience! Jenkins Nissan. We appreciated the kindness and customer service throughout the whole experience! More

Alex was just amazing and very helpful with what me and my wife needed. He got us a great deal and the car me and my wife now drive and are enjoying. Thanks Alex my wife needed. He got us a great deal and the car me and my wife now drive and are enjoying. Thanks Alex More

The service has been awful this visit. It’s never great but this was beyond disappointing. We called Friday around 10:20 to get my daughter’s car checked out. I was told to get the car tow It’s never great but this was beyond disappointing. We called Friday around 10:20 to get my daughter’s car checked out. I was told to get the car towed in since it would not accelerate. I was told the warranty should cover the towing if I use Jenkins towing. The tow truck man (was excellent) wasn’t able to get to the house until later in the afternoon. Since we didn’t hear anything before he got to our house I called the service department. After being transferred multiple times I sat on hold for over an hour with no one answering so I finally hung up. I never heard anything over the weekend so we decided to just show up Monday morning. When we arrived around 10:45 the car was still waiting to be diagnosed. We were told by Tammy that it shouldn’t take too long because “they weren’t very busy.” After waiting all day, my daughter finally got a call that they did something with a code and the car was ready. $217.00 later with no call to tell us what was wrong ahead of time or authorize service. No check into extended warranties. I brought them with me and she refused to look at them. I was told the car “should be fine now. I was even asked by a salesman if the car was messed up he could get us in a Sentra. My response was that I would never buy from Jenkins again based on the service department alone. I would just like someone to check into the extended warranties a little more. Tammy told me she didn’t have access to them since the car was not bought there. She said I’d have to get the paperwork and bring it so she could check. But when I got there she dismissed me and said it wasn’t covered. How would she know if she couldn’t check them in her computer? Anyways, we have three extended warranties and it seems like one of them would cover it. I don’t normally complain but the way this was all handled and the rude dismissive employee I just wanted you to know. More

The service and attention to details were outstanding. Very accommodating and willing to work with us to reach an agreement that was suitable to our needs. I highly recommend Sami Sulaiman as your sales Very accommodating and willing to work with us to reach an agreement that was suitable to our needs. I highly recommend Sami Sulaiman as your salesman. More

He was a Very nice guy helped me with all my questions very knowledgeable. Great customer service very knowledgeable. Great customer service More

Great experience. Definitely worth the drive from Tampa to Lakeland. No pressure sales. Alexander was a great salesman. Great experience. This was our 4th vehicle purc Definitely worth the drive from Tampa to Lakeland. No pressure sales. Alexander was a great salesman. Great experience. This was our 4th vehicle purchase from Jenkins Nissan and we will be back. More

I highly recommend Luis Romero! He’s extremely dedicated in helping the clients and cares about their needs. I’m so glad Luis is helping me because I went to Stadium Toyota in Tampa He’s extremely dedicated in helping the clients and cares about their needs. I’m so glad Luis is helping me because I went to Stadium Toyota in Tampa and they ripped me off and committed major fraud and Luis helped me to get out of that horrible ordeal. I highly recommend Luis Romero and Jenkins Nissan in Lakeland. More