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1,282 Reviews of Jenkins Kia of Ocala - Service Center
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May 31, 2024
The purpose of my visit was a safety recall to install a fuse. The service advisor, Alex Amador, is a knowledgeable and very pleasant person. He explained what needs to be done, and even found that it was a fuse. The service advisor, Alex Amador, is a knowledgeable and very pleasant person. He explained what needs to be done, and even found that it was also necessary to update anti-theft software. He personally walked with me to show a waiting room, which was nice and clean. The service took less than 2 hours, and Alex escorted me out to wait for my car delivery. I was very pleased with this experience. More
by happyauthor
Employees Worked With
Alex Amador
Helpful May 30, 2024
Craig is awesome ! Takes such great care of me when I come in. His customer service is top notch. The man really got a great attitude! Takes such great care of me when I come in. His customer service is top notch. The man really got a great attitude! More
by Kay
Employees Worked With
CRAIG !!
April 23, 2024
I want to shed light on Kailey Baker in service. I had to get a rental for a few days. She took me to Hertz. The drive there she made me feel so comfortable. When we arrived she stayed with me the e I had to get a rental for a few days. She took me to Hertz. The drive there she made me feel so comfortable. When we arrived she stayed with me the entire time until I was assigned a vehicle. She never complained about the wait! Even the Hertz associate applauded her for staying with me. She helped me put all my belonging in the rental. Car seat and all! When it was time to return the rental she made sure to call me and let me know she was on the way. Great communication! Again she helped me transfer all of my belongings in her car. When we got to the dealership in the beaming on sun she again helped me transfer car seat and all into my vehicle. Very helpful young lady, God bless her! 10/10 specifically to her! Never complained, never made me feel of an inconvenience. She deserves a raise. More
by sayde.nixon33
Employees Worked With
Kailey Baker
April 17, 2024
Joshua Mills was awesome helped me with all my concerns on my vehicle and provided excellent customer service. This place treats you as if you were family I wouldn’t go anywhere else on my vehicle and provided excellent customer service. This place treats you as if you were family I wouldn’t go anywhere else More
by Darla Belle
