Jeff Schmitt Chevrolet East

Took truck in for oil change (a little over $200). ..verified with service advisor that the front end would be greased, he assured me it would. When he told me it was done, I again verified the the fro ..verified with service advisor that the front end would be greased, he assured me it would. When he told me it was done, I again verified the the front end was greased and again he assured me it was. Got home and checked and not 1 zerk had been touched and they were all DRY...like never been greased dry. Called the next day and spoke with the service manger and she was 0 help and could care less. Her fix was to offer a $5 credit. Weird how a job that would legit take 15-20 minutes was only worth $5, however they tried to charge me $160 to change the fuel filer that is a 5 minute job. Going to Jeff Schmitt is like going to Vegas...chances are you are going to lose! More

Truck in for routine service. Truck had low miles .Always maintained with prompt service.Immediately returned vehicle with abnormal noise .Service department sent me home with a lo Truck had low miles .Always maintained with prompt service.Immediately returned vehicle with abnormal noise .Service department sent me home with a loaner -.Never heard back from them for a week.When I did hear from them it wasn’t good news .Catastrophic motor failure-but one of their solutions-(we can discount the cost of a new vehicle).No one ever did explain why this happened.Metal shavings in oil .No pictures.No explanation.Every one makes mistakes.Enjoy your coffee in the lobby -If everything goes well .Your fine but when things go wrong.Don’t expect Jeff Schmitt to own their mistakes.It’s all on you. More

Such nice staff, great service! and they are helpful and will ask if we need anything done extra. The people in the service department are very nice and ask if we need anything else and they are helpful and will ask if we need anything done extra. The people in the service department are very nice and ask if we need anything else. I will always go to Jeff Schmitt for a new or used car. More

Wonderful place. ..personnel is polite and very helpful. Great service! We have always had great service.. ..personnel is polite and very helpful. Great service! We have always had great service.. More

Had very great service! Employees that worked with my were all friendly and very helpful. Employees that worked with my were all friendly and very helpful. More

Bad service. Insulted, never called back after was told. Got car back with damaged wheel and they denied doing it. And wanted me to pay half of cost to get it fix Insulted, never called back after was told. Got car back with damaged wheel and they denied doing it. And wanted me to pay half of cost to get it fixed when it happened while In there possession. Them not paying for damage on car that would have cost them $150 will stop me from spending 1,000s of dollars there in the future like I have in the past More

They never got back in ouch with Me i Called & Emailed Infornation about a Car & Trade that i Had to Offer Infornation about a Car & Trade that i Had to Offer More

Service department is a joke! They tried to scam me out of $100 before they would even look at the two problems I brought it in for under warranty. Manager Chuck made the proble They tried to scam me out of $100 before they would even look at the two problems I brought it in for under warranty. Manager Chuck made the problem worse rather than better when he got involved. Go elsewhere to have your vehicle serviced. More