Jeff Belzer's Lakeville - Service Center

Bought a brand new Kia Sorento from Jeff Belzers in Lakeville in November of 2023 and started hearing chirping coming from the steering column and lots of new wind noise in the cabin of the vehicle. I Lakeville in November of 2023 and started hearing chirping coming from the steering column and lots of new wind noise in the cabin of the vehicle. I live an hour and a half away from the dealership and I am currently on my third time having my brand new vehicle torn apart to try and fix the issues. In 2 days they have had my vehicle for an entire week and Joe called me today to let me know they have not yet fixed anything because they are still waiting for Kia to approve a new steering column. I tried to buy out of this vehicle because we have had so many issues and its not convenient to drive an hour and a half one way each time but the dealship basically tried to make me pay way more money than the trade was worth. I am. Now stuck in a horrible nightmare and wish I would have never gone to Jeff Belzers or purchased a brand new Kia!!! More

Purchased a used Jeep from Jeff Belzer's in Lakeville - two days later my engine light came on - thus it needed a new battery (which would be covered under their warranty) so I scheduled my appointment for two days later my engine light came on - thus it needed a new battery (which would be covered under their warranty) so I scheduled my appointment for 8:00 a.m. and was told the appointment would be about an hour. Arrived 10 minutes early for my appointment at 8:00 a.m. Around 9:40 I went out to the service dept to see if my Jeep was ready - the guy (no idea his name as he never told me) said he would check on it and let me know. Half an hour later he came and told me it was my batter and they were getting it changed and had to then test drive it so it shouldn't be long. At 11:15 I went back out to the service dept to see what was going on - was told I had to talk to the guy who originally helped me but was no where to be found - so I asked another guy to help me - he found my paperwork on the first guys desk and said it was done and asked me to look out the window to see if that was my vehicle which it was. I then asked for a copy of my paperwork as I needed to get going to work and the guy said it would be another 15 minutes to get it which I told him to have it emailed to me as I was sick of waiting. Thus, I left the dealership at 11:30 - 3.5 hours later - this is absolutely horrible service (especially since I had an appointment) - I will never have my Jeep serviced at Jeff Belzer's again. More

Took a running jeep in for a cel and it too1-25-24 till3-20- 24 and it doesn’t run and it cost1812.45 not good till3-20- 24 and it doesn’t run and it cost1812.45 not good More

Good and nice service! Fresh good coffee ,enjoy it! I will share my experience with my body.Thanks! Fresh good coffee ,enjoy it! I will share my experience with my body.Thanks! More

Tried to start my 2024 Kia Sportage Hybrid this morning. It was dead. No life to it at all. I called Belzer service to see if there was a simple solution as I had a Doctor's appointment to attend. The y It was dead. No life to it at all. I called Belzer service to see if there was a simple solution as I had a Doctor's appointment to attend. The young woman who answered the phone was very polite but offered little solutions other than suggesting I call Kia Roadside Assistance. I asked if there was someone else she could question and she said no. Again, very polite but no help. I hung up and went to the internet. Within minutes I found a posting that suggested, for my vehicle, that I locate the battery reset button located to the left of the steering wheel. I found the button and pushed it and the car came alive. Took me about 10 seconds or less. Why someone at Belzer could not have offered this solution is beyond me. Very disappointed. More

Jeff Belzer's service in Lakeville, MN always gets work completed on-time, efficiently, and properly! Evan Miller, Vinesh Sirju, and Amanda Wilson were all terrific in assisting me with service of my Jeep completed on-time, efficiently, and properly! Evan Miller, Vinesh Sirju, and Amanda Wilson were all terrific in assisting me with service of my Jeep. More

SERVICE DEPT . WORKS WITH MY SCHEDULE, MAKES IT HAPPEN IN A PROFESSIONAL MANNER, FIXED RIGHT FIRST TIME EVERYTIME. WORKS WITH MY SCHEDULE, MAKES IT HAPPEN IN A PROFESSIONAL MANNER, FIXED RIGHT FIRST TIME EVERYTIME. More

Brian Albaugh in the service department was wonderful. Was so kind and considerate. My husband recently passed away and he helped me through my first maintenance service alone - and got my information u Was so kind and considerate. My husband recently passed away and he helped me through my first maintenance service alone - and got my information updated. More

Service warranty work everything was handled efficiently very polite super great job would recommend highly to everyone. very polite super great job would recommend highly to everyone. More

Tyler Grubb and the entire service team at Jeff Belzer's in Lakeville did an exceptional job regarding customer service, repairs, and general maintenance! in Lakeville did an exceptional job regarding customer service, repairs, and general maintenance! More