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Janesville Subaru - Service Center

Janesville, WI

4.7
215 Reviews

215 Reviews of Janesville Subaru - Service Center

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May 14, 2024

The staff is friendly and willing to answer any questions I may have. The dealership has a comfortable waiting area with some snacks and beverages. I travel from McFarland so my preferring to wait while they More

by Joan9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Zucaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

They were responsive to my situation and were very accommodating to my changing Time constraints. I was able to change my appointment at the last minute. I really appreciated that! More

by joshack05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deana Burghardt Watry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Fortin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance manager
May 13, 2024

The service is really easy and they serve it as fast as they can to cater the customers. More

by jeremie_belga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Nice waiting area while my car serviced and even came out with a clean car More

by pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Dan was exceptional in taking care of servicing my Crosstrek and explained everything to me. More

by connect2carol2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Burghardt Watry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
May 11, 2024

I really like the service department because I feel they always treat me like a valued customer. More

by jenniferweigel72
Recommend Dealer
Yes
Employees Worked With
Dan
May 09, 2024

Very helpful, service was quick and friendly. Talked to them about some issues we had with passengers door. Coming back to get it resolved. More

by dmh_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Zucaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Very polite and knowledgeable service department. They keep you well informed through the entire process. More

by jmom101853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Missed items on the safety inspection. Rear wiper blade should have been hilighted for replacement More

by hogman95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

The service department did everything they could to resolve the issue .. they are waiting on the software issue from subaru More

by reedpj96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mazur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campobasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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