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Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

Cleveland, GA

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183 Reviews

183 Reviews of Jacky Jones Chrysler Dodge Jeep Ram of Cleveland - Service Center

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May 21, 2024

Their service department won't work on a car older than a 2014 with over 100k miles. We own one Dodge vehicle and two Ram trucks. Our 2019 Ram 4500 was actually purchased new at this dealership. Our Dodge is More

by Michelle Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Bellendier
February 11, 2020

Excellent customer service! I cannot say enough good things about this dealership. They've helped us on multiple times. My 3 year old vehicle had a dead battery yesterday morni More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison
January 31, 2020

excellent RC and Bobby in sales were very helpful in finding the truck we wanted, Mackenzie in service was very helpful in servicing our old truck and getting i More

by jljkeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
R.C. Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Cain
January 23, 2020

Recent Service Visit Excellent service, people who relate well to customers, They went to extra lengths to try to diagnose the cause of my problem. Ultimately replaced wha More

by dsmazurk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Cain
January 22, 2020

Excellent Sales Department It has been a pleasure, everyone was very friendly, happy and helpful.Their goal was happy customers, I was completely satisfied with the used vehicle More

by sucipe-uga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance, Harrison , Mackenzie Cain, Wayne Irby
January 17, 2020

I love the staff at Jacky Jones! They treat you like family! In my case, better than family. I will never even consider another dealership. Can't thank y'all enough for the warm, personal, yet Profess More

by gillhampatriciaann35
Recommend Dealer
Yes
Employees Worked With
Mackenzie Cain
January 16, 2020

Great customer service. Attention to detail. They will work with you to get you in and out. They seem to always have deals on some sort of service. More

by jgsosebee115
Recommend Dealer
Yes
Employees Worked With
R.C. Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Cain
January 13, 2020

Great service department!! Everyone is very friendly and eager to assist you. When I brought my Jeep in to get it serviced I didn’t have to wait long at all. Definitely a 5 star dealership!! More

by JAMESMIKERUTH
Recommend Dealer
Yes
Employees Worked With
Harrison, Tony in body shop, Lamar Elrod , Mackenzie Cain
January 11, 2020

I purchased my chrysler from you and continue to return for service You are a great dealership .l would gladly recommended you to anyone Charlie More

by charles.potter2
Recommend Dealer
Yes
Employees Worked With
Mackenzie Cain
January 10, 2020

Great Service! The team was very quick and knowledgeable to figure out the problem with my Jeep and responded quickly. Very professional. Thanks for everything. Danny More

by dannymobley
Recommend Dealer
Yes
Employees Worked With
Mackenzie Cain
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