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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.6
200 Reviews

200 Reviews of J.B.A. Chevrolet - Service Center

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June 01, 2024

I made an appointment to get my vehicle serviced. On the day of my appointment my service writer pleasantly greeted me and my vehicle was taken almost immediately. In no time my phone told me my ve More

by JVRICCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 30, 2024

Manager was very kind, fast talker . ... I asked for tire rotation , not sure I got it ? It was not shown on ppw??? This was a Saturday visit. More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Helpful
May 30, 2024

They just have to work on the time period they took to do for a little stuff. More

by MARTHASMARKET1983
Recommend Dealer
Yes
Employees Worked With
Moses
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Helpful
May 30, 2024

The reported issue was fixed and since then I have no problem. Everything is working good More

by SOLOMONNYAME998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
May 29, 2024

The service was fast and efficient. The car was finished before I expected. The Service Advisor was excellent. More

by maurice.cheese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saturday Oil Change
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May 30, 2024 -

J.B.A. Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 29, 2024

They are great sales and service workers are friendly dealerships is clean waiting area nice More

by ANGMHOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

J.B.A. Chevrolet responded

Thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 29, 2024

Came is for an Oil Change for my 2017 Chevy Malibu. The advisor was very good in explaining the service and how long it would take to complete. Happy with the experience. More

by MCKINNON.DWIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Lead on Saturdays was my advisor. Provided great service.
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May 31, 2024 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
May 29, 2024

The service was excellent ! Especially Dave, he was pleasant, friendly,patient and professional. I would definitely use you again 100% More

by TRACYMENDEZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

J.B.A. Chevrolet responded

Thanks for highlighting our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
May 28, 2024

The experience was all great and the front office was great and the shop team was awesome. More

by NICOLAS110872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Helpful
May 25, 2024

I have been working with John for years. I trust his advice and he always keeps me well informed. More

by jd854200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Knoerlein
Report | Print
May 27, 2024 -

J.B.A. Chevrolet responded

Thank you for choosing J. B. A. Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Helpful
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