J.B.A. Chevrolet - Service Center

Not crazy about the lack of after sales help! Emailed the salesman for assistance and after 2 attempts, received no reply. Service was performed prior to me picking up the vehicle. They repla Emailed the salesman for assistance and after 2 attempts, received no reply. Service was performed prior to me picking up the vehicle. They replaced the windshield and buffed out some minor scratches. Didn’t deal with them directly. But the work was done perfectly and on time. More

Average at best. No real engagement from staff. Wasn't wowed at all. Only went there because the first oil change was free. I'll only go back if there is warranty wor No real engagement from staff. Wasn't wowed at all. Only went there because the first oil change was free. I'll only go back if there is warranty work that the dealer is required to fixed. More

My Tahoe was diagnosed with a failed camshaft and lifters. After diagnosis they pushed it outside and damaged my hitch cover. During this time I found a small dent on the front ls fender and a large lifters. After diagnosis they pushed it outside and damaged my hitch cover. During this time I found a small dent on the front ls fender and a large dent on the rs fender. I also had to return the same day I picked it up because of a noise. I would also suggest they should stock more parts. I had to wait about three weeks for parts so it sat idle in the lot for that period of time. While it was in the lot I needed something from the truck. When I opened the rear hatch I found they had put engine parts inside. Didn’t really appreciate the smell of oil and gas in my truck. I talked to the Service Director about the situation and he gave me some compensation and corrected all the damage. The service personnel were great but they need to do a better job on taking care of customers property More