Irvine BMW

If I could give them a zero I would. We walked in (for transparency, without an appointment) and the front desk staff got us a sales associate. Ben Alimo was assigned to help us out and We walked in (for transparency, without an appointment) and the front desk staff got us a sales associate. Ben Alimo was assigned to help us out and he showed my husband the limited M3 availability they had. However, the worst part was I wanted to see the iX which he said he'll show us outside and he'll meet us there. Once we got there I asked him if he an open the car for us to look and he says he doesn't have the keys. Doesnt make any effort to go get them just shrugs. I asked again if we could take a look inside and he goes in and remotely opens the car. We take a look inside and want to talk to him about test driving it but HE NEVER RETURNS. We sit in the car for 10-15 minutes and then just end up walking out and leaving. Very poor service and we felt like Ben didn't take us seriously. Maybe because we look younger? But doesn't mean we should be treated like we aren't serious customers. Will not be coming here again. More

Jose was very easy to work with. I wanted a specific color combination for me new car and he helped me through the process of ordering the car I wanted and kept me informed of the st I wanted a specific color combination for me new car and he helped me through the process of ordering the car I wanted and kept me informed of the status until it was delivered. More

Jose Herrera was very efficient in closing on my car purchase. He is thoughtful and responsive to questions I had. Overall a very pleasant car buying experience. purchase. He is thoughtful and responsive to questions I had. Overall a very pleasant car buying experience. More

Jose Herrera excellent sales service. Very honest and trustworthy and extremely quick in replying to any questions. The whole team at Irvine are great and easy to work with and made my wh Very honest and trustworthy and extremely quick in replying to any questions. The whole team at Irvine are great and easy to work with and made my whole online buying process seamless. Thank you Jose and Alex More

Artin Avarian was excellent in assisting my wife and I in the purchase of our new BMW. He addressed all of our questions and concerns. He was very welcoming and made our visit smooth and comforting. We high the purchase of our new BMW. He addressed all of our questions and concerns. He was very welcoming and made our visit smooth and comforting. We highly recommend him! More

I felt like I was treated as a valued customer, which was not the case at a different dealer I visited. Thanks for making the buying process easy and for being friendly and helpful! not the case at a different dealer I visited. Thanks for making the buying process easy and for being friendly and helpful! More

Jose my salesperson was very helpful and professional. He set me up with the two best options on the lot for my needs and didn’t waste my time. He set me up with the two best options on the lot for my needs and didn’t waste my time. More

I have been going to Vas Hronas for about 3+ years now. He is a great addition to the BMW team. He is professional, prompt and on top of all my questions and concerns. I put in a new order on my car and h He is a great addition to the BMW team. He is professional, prompt and on top of all my questions and concerns. I put in a new order on my car and he was on it. Great price. Great service. Will always recommend my friends and family to Vas Hronas @ Irvine BMW. More

The dealership made you feel welcomed and is quick on assistance. I was in and out of the dealership with the vehicle I was interested in. assistance. I was in and out of the dealership with the vehicle I was interested in. More

So patient, help me find the most suitable car for me, and nice service, quick speed to get all process done for my pick up. and nice service, quick speed to get all process done for my pick up. More