Ira Toyota of Danvers
Danvers, MA
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Customer service is on point. As a first time buyer I appreciate 100% the efficiency and professionalism that was extended to me to make sure I got what I wanted. Thanks to Faust As a first time buyer I appreciate 100% the efficiency and professionalism that was extended to me to make sure I got what I wanted. Thanks to Fausto and his team More
with the speed of technology today the car buy process has basically stood still. First of all the sales rep Clint was great. He followed the play book but was very good to us. 2nd car I have purchased has basically stood still. First of all the sales rep Clint was great. He followed the play book but was very good to us. 2nd car I have purchased from Him… The hard sell on several items from IRA leadership was a bit of a waste of time. I was a cash buyer and the single most important customer experience for me was speed of transaction. Jen and Chris again just doing job but use more customer centricity. I get that the car business has highs and lows but knowing your customer is so important. More
Love the service, they help and made easy the process. From bringing paper work to my job site to close the deal, to help me set up account. Friendly, patient, and great price deal! From bringing paper work to my job site to close the deal, to help me set up account. Friendly, patient, and great price deal! More
IRA Toyota made the shopping process simple. The staff was very courteous and respectful. Our sales agent was wonderful and help educate us and all the various options. The finance team made it The staff was very courteous and respectful. Our sales agent was wonderful and help educate us and all the various options. The finance team made it very easy and understandable and the terms were excellent. More